topic Re: emojis in Android

emojis

Anonymous — Tue, 10 Feb 2015 09:41:27 GMT

my daughter got a bill which included £90 for including emojis in her sms messages

Re: emojis

Bambino — Tue, 10 Feb 2015 09:46:21 GMT

Emojis are considered as Multimedia Messages (MMS) which are chargeable, I'm afraid.

Re: emojis

MI5 — Tue, 10 Feb 2015 09:48:07 GMT

Some advice here http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p/689503

Re: emojis

Cleoriff — Tue, 10 Feb 2015 09:54:19 GMT

Hi @Anonymous I like your name...and yes you are right..They are bad! £90? Blimey...:smileysad:

Re: emojis

Toby — Tue, 10 Feb 2015 09:58:31 GMT

@MI5 wrote:
Some advice here http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p/689503

The guide is racking up views. I'm glad to see its still useful and definitely a guide we would add to any potential knowledge bases in the future

Re: emojis

Bambino — Tue, 10 Feb 2015 10:17:56 GMT

It's a very good guide, but it isn't much use to the OP after their daughter has racked up £90 in charges.:smileysad:

This isn't something that should be reserved for the small print in the Terms & Conditions. The OP has been charged serious money, and so have many others who have posted on the forum about this same problem. Clearer warnings about the cost of sending MMS should be stated at the start of any contract or Pay & Go sim being bought.

Re: emojis

Cleoriff — Tue, 10 Feb 2015 10:17:03 GMT

@Bambino wrote:
It's a very good guide, but it isn't much use to the OP after their daughter has racked up £90 in charges.:smileysad:

That is true Lou....Though I expect they will know for the next time....hopefully

Re: emojis

Bambino — Tue, 10 Feb 2015 10:29:11 GMT

Cold comfort for the OP, I'm sorry to say.

Re: emojis

jonsie — Tue, 10 Feb 2015 11:16:40 GMT

No matter how well this is reported on websites and through the media there will always be people caught out I'm afraid. Emojies are great for the likes of facebook and whatsapp etc where there are no character limits so no costs but it's best not to use them at all for text messages. Best yet, do away with mms altogether, less strain on the networks and people's pockets.

Re: emojis

Beenherebefore — Tue, 10 Feb 2015 11:21:24 GMT

@jonsie wrote:

Best yet, do away with mms altogether, less strain on the networks and people's pockets.

But wouldn't that affect a network's revenue ?

Re: emojis

jonsie — Tue, 10 Feb 2015 11:26:44 GMT

@Beenherebefore wrote:
@jonsie wrote:

Best yet, do away with mms altogether, less strain on the networks and people's pockets.
But wouldn't that affect a network's revenue ?

I would like to know just how much they do make at 40p/message. Probably 75% of mms are sent by accident or in error.