topic Re: No Internet whilst on the phone in Android

No Internet whilst on the phone

Anonymous — Wed, 04 Feb 2015 07:49:44 GMT

Hi all

I have read a recent post regarding this subject however I own a Samsung galaxy alpha and I too cannot browse the internal whilst on a call. This is a pretty standard function on other networks so what's the problem here.

Please help

Dieter

Re: No Internet whilst on the phone

Anonymous — Wed, 04 Feb 2015 07:58:27 GMT

As far as I understand it and how my iPhone operates I can be on a call and use the internet on 3G but not 4G.

If your network signal is not strong and drops to 2G this is why your Internet may not work.

Re: No Internet whilst on the phone

Anonymous — Wed, 04 Feb 2015 08:01:36 GMT

This happens quite a lot.

Basically it depends on the strength of signal from the mast you are connected to. If the signal is strong, you can use calls, texts and gsm data at the same time.

If your connection is week, the pecking order is calls, texts then data so the mast will give you enough capacity to make a call and maybe even send a text but if there isn't enough capacity for data too then that drops.

Are you far from your nearest mast? This happens on both 2g and 3g but not 4g as that is currently data only.

Re: No Internet whilst on the phone

Anonymous — Wed, 04 Feb 2015 08:29:00 GMT

as i understand, 4G is not supported for voice calls so the handset will revert back to 2G or 3G

using the internet whilst making a call would be very slow

Re: No Internet whilst on the phone

Anonymous — Wed, 04 Feb 2015 08:45:08 GMT

@Anonymous is correct. 4g is currently not used for calls, data only.

Re: No Internet whilst on the phone

MI5 — Wed, 04 Feb 2015 09:46:40 GMT

Works fine on my Note 4 and did on my Z1 previously.
It has to be signal strength related but it will only be 3g as advised above.

Re: No Internet whilst on the phone

Cleoriff — Wed, 04 Feb 2015 13:12:35 GMT

@MI5 wrote:
Works fine on my Note 4 and did on my Z1 previously.
It has to be signal strength related but it will only be 3g as advised above.

So...here I go with another question then.

If 4G only supports data ...then would someone who uses their phone to text and make calls (more than use data).... be better off sticking to a 3G sim?

Re: No Internet whilst on the phone

MI5 — Wed, 04 Feb 2015 13:28:40 GMT

Most probably, at least until VoLTE is available.

Re: No Internet whilst on the phone

Cleoriff — Wed, 04 Feb 2015 13:34:33 GMT

@MI5 wrote:
Most probably, at least until VoLTE is available.

Oh dear...Shall I go and google VoLTE ?...Ok off I go...

Re: No Internet whilst on the phone

Anonymous — Wed, 04 Feb 2015 13:36:09 GMT

@Cleoriff wrote:
@MI5 wrote:
Most probably, at least until VoLTE is available.
Oh dear...Shall I go and google VoLTE ?...Ok off I go...

Re: No Internet whilst on the phone

Cleoriff — Wed, 04 Feb 2015 13:39:42 GMT

@Cleoriff wrote:
@MI5 wrote:
Most probably, at least until VoLTE is available.
Oh dear...Shall I go and google VoLTE ?...Ok off I go...

http://www.4g.co.uk/what-is-volte/

VOICE OVER LTE....now I know....thank you...

So I expect another new sim would be required for this service?

Re: No Internet whilst on the phone

jonsie — Wed, 04 Feb 2015 13:38:55 GMT

@Cleoriff wrote:
@Cleoriff wrote:
@MI5 wrote:
Most probably, at least until VoLTE is available.
Oh dear...Shall I go and google VoLTE ?...Ok off I go...
http://www.4g.co.uk/what-is-volte/
VOICE OVER LTE....now I know....thank you...
Soon be an expert......:smileywink:

Re: No Internet whilst on the phone

Cleoriff — Wed, 04 Feb 2015 13:41:27 GMT

Maybe @jonsie ..though as I edited in my reply...I may not bother if it would need ANOTHER new sim..

Re: No Internet whilst on the phone

MI5 — Wed, 04 Feb 2015 18:09:24 GMT

No new sim would be required - It's changes network side needed to implement it.
It looks like EE will be first in UK.

Re: No Internet whilst on the phone

Cleoriff — Wed, 04 Feb 2015 18:32:13 GMT

@MI5 wrote:
No new sim would be required - It's changes network side needed to implement it.
It looks like EE will be first in UK.

Oh good...that's one problem solved then