topic Re: [HTC One] Slow text all around in Android

[HTC One] Slow text all around

Anonymous — Thu, 29 Jan 2015 10:22:41 GMT

Over the past 24-48 hours i have noticed that if i access the text messages on my HTC One, the phone becomes incredibly slow and unresponsive.

I can open up the main text window, but if i open up any text conversations it takes about 10 seconds to load up the conversation.

After this, there also seems to be even more unresponsiveness in replying to a text message - If i write out the characters they don't show for a couple of seconds.

Coincidentally this seems to have started when i noticed my phone downloaded something in the background, i am sure it said "HTC Service Pack" however i am not 100% - I deleted the notification without looking into it, as i didn't think anything of it.

I can see there has been talk of a new Android release, but i seem to still be on JellyBean at the moment, so i don't understand what has happened for my texts to be affected??

*Edit* I have reset the phone numerous times as well as turned it off entirely, though there is no way to remove the battery*

HTC One

Firmware 4.4.3

HTC Sense 6.0

Software 6.14.206.2

HTC SDK API 6.25

Re: [HTC One] Slow text all around

Anonymous — Thu, 29 Jan 2015 10:07:45 GMT

Try turning the phone off , battery pull if applicable , and turn back on.

I find this soft resets the phone.

Re: [HTC One] Slow text all around

Anonymous — Thu, 29 Jan 2015 10:21:57 GMT

Oh forgot to mention, i have tried several resets as well as powering the phone down entirely - Battery cannot be removed though unfortunately.

Re: [HTC One] Slow text all around

MI5 — Thu, 29 Jan 2015 10:31:46 GMT

You should be on 4.4.4 by now I would have thought - Have you checked for any software updates?

Re: [HTC One] Slow text all around

Anonymous — Thu, 29 Jan 2015 11:05:46 GMT

No problem.

Just thought I'd mention a soft reset as you had not mentioned it originally in your post.

I sometimes find a phone can also lag if the internal memory is getting full so deleting from there or moving to a SD Card (if applicable) can help.

Re: [HTC One] Slow text all around

Anonymous — Thu, 29 Jan 2015 13:24:19 GMT

I think i have found what the issue was, and i got sidetracked by seeing a HTC update at the same time which caused me to consider that!

Turns out it was the contact(s) specifically on the text messages, i tried to see if i should delete some messages when it turned out i had just short of 10,000 texts accrued over the past 3 years which hadn't been deleted, and i guess the breaking point occured yesterday! Was fine up until then though.

The 10,000 were sent/received total, but it seems to be back to being smooth running now.

But as FYI - nope, haven't received this new update yet, no rush for that mind.

Taa!

Re: [HTC One] Slow text all around

MI5 — Thu, 29 Jan 2015 13:29:27 GMT

10,000 texts !!!!
Little wonder it was slow
If you want to keep every text backup up use SMS Backup+ from Play store and it will auto save to your gmail account.
You can then set your phone to delete automatically when you get to 100 texts on a thread which should keep everything under control in the future.