topic Re: sending texts on a galaxy 5s in Android

sending texts on a galaxy 5s

Anonymous — Wed, 14 Jan 2015 16:22:41 GMT

when trying to send a text I am greeted with the message "not registered on a network" why is this ? how can I overcome it?

The new phone is ready to leave via the nearest window.

Re: sending texts on a galaxy 5s

Anonymous — Wed, 14 Jan 2015 16:29:51 GMT

Hi

I assume everything else works as it should such as calling and data.

Check your messaging centre number is correct.

http://www.o2.co.uk/help/phones-and-devices/text-message-settings

Try removing the sim, clean reinsert and turn back in.

Check Input your Full PostCode here to check your local Masts -> http://status.o2.co.uk

Re: sending texts on a galaxy 5s

Anonymous — Wed, 14 Jan 2015 16:40:34 GMT

Have you just from another network or upgraded?

Make sure the handset isn't set to 4G only through the network settings.

It may also be worth while turning the handset off fully then turning it back on to pull through any settings.

Re: sending texts on a galaxy 5s

MI5 — Wed, 14 Jan 2015 16:55:16 GMT

Not registered on network means your phone isn't registered on network (surprisingly) therefore nothing will work.
This could be a failure of phone, sim or network so you need to see firstly if anyone else on O2 can get a signal and if so try your sim in another phone to see if the fault follows your phone or sim?
If it is the sim card you are best to pop into your local o2 shop for a sim swap which they will do for you - It's the quickest and easiest way although you can order one from CS and do it yourself but this will take longer.

If it's just a temp glitch, restarting the phone should fix it, as mentioned above.

Re: sending texts on a galaxy 5s

jonsie — Wed, 14 Jan 2015 18:32:24 GMT

If you are keeping the same number have you done the sim swap http://swapmysim.o2.co.uk/ ?

Re: sending texts on a galaxy 5s

Anonymous — Thu, 15 Jan 2015 16:09:53 GMT

@MI5 wrote:

Not registered on network means your phone isn't registered on network (surprisingly) therefore nothing will work.

It can be very surprising for some people.

Anyway great advice!

Re: sending texts on a galaxy 5s

MI5 — Thu, 15 Jan 2015 16:52:15 GMT

@Anonymous wrote:
@MI5 wrote:
Not registered on network means your phone isn't registered on network (surprisingly) therefore nothing will work.
It can be very surprising for some people.
Anyway great advice!

It was more an dig at myself for saying it rather than anything else