topic Re: Moto G 4G Europe roaming only get GSM data in Android

Moto G 4G Europe roaming only get GSM data

Anonymous — Sun, 28 Dec 2014 22:19:34 GMT

I have a Sim only 4G plan with International Saver, and a Motorola Moto G 4G. High speed data works fine for me in the UK.

I'm now roaming for the first time and in Stockholm. I turned on data roaming but can only get GSM service, which is painfully slow. I tried connecting manually to Swedish networks but this fails and I can only auto connect to Telia or Telia S.

Any ideas much appreciated.

Re: Moto G 4G Europe roaming only get GSM data

anticpated — Sun, 28 Dec 2014 22:27:31 GMT

Maybe the LTE frequencies aren't supported over there.

Re: Moto G 4G Europe roaming only get GSM data

Anonymous — Sun, 28 Dec 2014 22:55:15 GMT

Double check the network you're roaming on has 4G

Re: Moto G 4G Europe roaming only get GSM data

anticpated — Sun, 28 Dec 2014 22:58:34 GMT

Or even 3g fallback.

Re: Moto G 4G Europe roaming only get GSM data

MI5 — Sun, 28 Dec 2014 23:00:42 GMT

I often find roaming data very slow.... even if I can get 3g it's never as fast as at home (and that's not just limited to o2 either).

Re: Moto G 4G Europe roaming only get GSM data

Cleoriff — Sun, 28 Dec 2014 23:06:27 GMT

Just been reading on two other forums......Stockholm doesn't have a good reputation for data roaming. Lots of criticism from travellers who have struggled with their poor networks.....

The advice has always been the same..manually select the network that serves you best....though that will probably drop out and you will have to search again for an alternative...

Just reporting what I have read tonight....

Re: Moto G 4G Europe roaming only get GSM data

Anonymous — Mon, 29 Dec 2014 08:05:42 GMT

Hi Navdeep8

If your phone is unlocked to use other network SIM cards, perhaps consider using a local PAYG SIM card after thoroughly checking out their T&C and costs.

You would need to let people know of your new temporary number.

Just a thought.

Re: Moto G 4G Europe roaming only get GSM data

Anonymous — Mon, 29 Dec 2014 10:52:52 GMT

Thank you for the suggestions.

I tried switching the phone into 3G mode and reconnecting to various networks but this also didn't work. I can only get GSM service.

I may try to get the PAYG option. Quite disappointed with the quality of the roaming service here, seems like I've been sent back 10 years.

Re: Moto G 4G Europe roaming only get GSM data

Anonymous — Mon, 29 Dec 2014 11:03:33 GMT

Okay.

I hope one way or another you attain service. 😄

Re: Moto G 4G Europe roaming only get GSM data

Anonymous — Mon, 29 Dec 2014 11:20:50 GMT

It would seem that the network has GSM only

Re: Moto G 4G Europe roaming only get GSM data

MI5 — Mon, 29 Dec 2014 13:10:06 GMT

Telia S has 4g (I don't know about other networks over there) but it may not be available to roaming partners.

Re: Moto G 4G Europe roaming only get GSM data

Cleoriff — Mon, 29 Dec 2014 13:15:55 GMT

@MI5 wrote:
Telia S has 4g (I don't know about other networks over there) but it may not be available to roaming partners.

Telia S seems to be the main network @MI5 ...and what you have posted seemed to make sense (from what I read when I googled it and looked on other forums.)

It would appear that if their main network isn't available to roaming partners, then the other smaller Swedish networks would be problematic also?

Re: Moto G 4G Europe roaming only get GSM data

MI5 — Mon, 29 Dec 2014 13:20:16 GMT

The last time I was in Sweden I connected to Telia S on 3g fine, but I was roaming on Orange at that time.
I haven't been there on O2 but maybe @Anonymous can advise on O2's roaming partners out there?

Re: Moto G 4G Europe roaming only get GSM data

Cleoriff — Mon, 29 Dec 2014 13:23:08 GMT

@MI5 wrote:
The last time I was in Sweden I connected to Telia S on 3g fine, but I was roaming on Orange at that time.
I haven't been there on O2 but maybe @Anonymous can advise on O2's roaming partners out there?

it was the Vodaphone forum I checked last night. That was the other UK provider that was having problems in Sweden

Re: Moto G 4G Europe roaming only get GSM data

Anonymous — Mon, 29 Dec 2014 13:55:51 GMT

I'm not at work so I cant see the agreements, but popped over to business and o2 has agreements with Telia Sonera and Telenor . And it's showing the agreement is just for 3G, no 4G mentioned...

Now , it can be the area you are in but it can also be the network. Based on having spent many years in the industry i would say that networks don't exactly prioritize roamers on their networks, and with you being in a big city it wouldn't surprise me if data was in very high demand and you are getting the left overs...

The only thing I can advise you to try is a manual forced registration, meaning you go for a manual search of network but choose a network that O2 doesn't have an agreement with, it will fail and it will wipe you off the network then go back to the list and manually select one of the 2 networks I've mentioned.It may not register straight away, so you may need a few attempts.After that phone off and on.And fingers crossed... failing that only a local sim can get you a better connection...

Re: Moto G 4G Europe roaming only get GSM data

jonsie — Mon, 29 Dec 2014 13:58:07 GMT

It's an issue with O2 as a roaming network. My son had the exact problem 8 months ago in both Sweden and Finland. The phone was useless unless on Wifi.

Re: Moto G 4G Europe roaming only get GSM data

Cleoriff — Mon, 29 Dec 2014 14:01:42 GMT

@jonsie wrote:
It's an issue with O2 as a roaming network. My son had the exact problem 8 months ago in both Sweden and Finland. The phone was useless unless on Wifi.

Just as poor with Vodaphone from what I have read @jonsie