topic Re: bad reception in Android

bad reception

Anonymous — Tue, 09 Dec 2014 19:04:11 GMT

I live in bromley.. our reception all around is not good and we can only use our phones 40% of the time...people tell me my phone is not available most times or engaged..when I ring out from my house it cuts out coz of signal loss

Re: bad reception

Anonymous — Tue, 09 Dec 2014 19:07:18 GMT

Are you on contract and have home broadband with wifi.

Perhaps Tugo may be a help from o2 ?

Re: bad reception

MI5 — Tue, 09 Dec 2014 19:07:33 GMT

If you are on contract you could give Tugo a try when you are at home http://www.o2.co.uk/apps/tu-go
Otherwise it's a case of waiting to see if your area is on the list for network upgrades?

Re: bad reception

Anonymous — Tue, 09 Dec 2014 19:10:21 GMT

Check your masts status via http://status.o2.co.uk/ to see if they are undergoing maintenance.

Check the planned maintenance tab at the bottom too.

Help Thread with tips http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

Re: bad reception

MI5 — Tue, 09 Dec 2014 19:16:40 GMT

As you are aware it's a poor area for O2 coverage so nothing is going to help unless the upgrades reach you - Unfortunately no advanced notification of these from O2.

Re: bad reception

jonsie — Wed, 10 Dec 2014 12:10:44 GMT

I would bail out if it's a viable option.

bad reception

Anonymous — Fri, 12 Dec 2014 14:33:35 GMT

I have a Samsung S III mini. I live near Tonbridge, Kent and receive a poor signal ( one bar if lucky ) only 27 miles or so from the centre of London. I find this surprising and am also surprised that the O2 store didn't check this at time of purchase. I would like to stay with O2 but need a solution so that I can use my phone with a good signal - surely a reasonable request ?

Re: bad reception

MI5 — Fri, 12 Dec 2014 17:27:33 GMT

Try Tugo when at home or on a WiFi connection....?
http://www.o2.co.uk/apps/tu-go