topic Re: Android user not receiving texts from iphone users in Android

Android user not receiving texts from iphone users

Gozzeh — Sun, 07 Dec 2014 19:57:13 GMT

I've had no troubles receiving texts from android and windows phone users but for some reasons texts have recently stopped arriving from iphone users. I've always had an android phone (well actually I had a couple of non-smart phones priort to owning an android) so its not the imessage problem. Does anyone have a clue why O2 is refusing to deliver me sms messages OR why ios is refusing to send them to me? This started happening a couple of weeks ago. Prior to that I had no problems.

Re: Android user not receiving texts from iphone users

Anonymous — Sun, 07 Dec 2014 19:58:32 GMT

Check that either of you have not accidently added your numbers to any blocking lists.

Re: Android user not receiving texts from iphone users

MI5 — Sun, 07 Dec 2014 20:01:11 GMT

Does this happen from every iPhone or just one?
If everyone it won't be a blocked number issue and I would look at a sim swap as the first thing to try.....
SwapMySim Procedure.
If a person upgrades to another phone and the new phone takes another sized Sim Card then this procedure moves the Tariff and Mobile number from the original SIM card to the new one.
This is the same is a new SIM card is required if a person feels their original one may be at fault.
Any O2 HighStreet Store can perform the swap in store or a person can take the SIM card home or request one via O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business -> http://www.o2.co.uk/contactus
Sim Swap link -> http://swapmysim.o2.co.uk
Be sure to ask for an Account Specific Blank SIM card as Contract and Pay As You Go versions hold different information.
The Service will stop on the original SIM card which indicates the swap has started. Turning the phone Off and On , or if applicable switching airplane mode On and Off ,with the new SIM card in every 20 minutes or so will typically help the connection to settle.
If your newly sent SIM card is a Nano sized version then another alternative if O2 have not supplied a SIM card adapter kit with it, is to pick this free adapter kit up from any O2 Store ,or order a set for a small fee from one of the auction sites.

Re: Android user not receiving texts from iphone users

viridis — Sun, 07 Dec 2014 21:49:06 GMT

Could be a new feature to stop them conversing with the likes of us.
I jest, but.....

Re: Android user not receiving texts from iphone users

MI5 — Sun, 07 Dec 2014 21:52:54 GMT

Could be yet another iOS 8 bug

Re: Android user not receiving texts from iphone users

viridis — Sun, 07 Dec 2014 22:01:43 GMT

Feature rich, the word is "feature"

Re: Android user not receiving texts from iphone users

MI5 — Sun, 07 Dec 2014 22:21:35 GMT

Of course... Maybe Android will get that "feature" in a couple of years time

Re: Android user not receiving texts from iphone users

Cleoriff — Sun, 07 Dec 2014 22:27:17 GMT

@MI5 wrote:
Of course... Maybe Android will get that "feature" in a couple of years time

Can't wait for this feature.....

Re: Android user not receiving texts from iphone users

Anonymous — Mon, 08 Dec 2014 08:01:17 GMT

You say it isn't an imessage problem, but you say the messages have recently stopped being recieved? Does that mean that they can see yours, just that you aren't getting the replies? Sounds like they might be sending you imessages, but obviously yours are being sent as standard texts and are therefore visible to them?

If any of your friends have recently upgraded their iphones, they might have clicked some setting to automatically send all messages as imessages or something?

Re: Android user not receiving texts from iphone users

Gozzeh — Mon, 08 Dec 2014 09:09:42 GMT

There are at least 2 different iphones that I have not been receiving messages from. I've checked and they aren't sending message via iMessage (that was my thought too). I've just rebooted my phone and performed a test and I've still not received the text ...

Very strange, I'll get in contact with O2 and see if I can get a new SIM ...

Re: Android user not receiving texts from iphone users

Anonymous — Mon, 08 Dec 2014 09:17:47 GMT

I Hope this resolves for you soon and please let us know how you get on.

Re: Android user not receiving texts from iphone users

Gozzeh — Mon, 08 Dec 2014 09:18:46 GMT

Just tested on another random phone (An ancient Nokia) and I received the text without any problems. Admittedly the friend with an iPhone also just texted the nokia and the text was received no problem.

Re: Android user not receiving texts from iphone users

Anonymous — Mon, 08 Dec 2014 09:22:50 GMT

Interesting.

Process of elimination then !

Re: Android user not receiving texts from iphone users

MI5 — Mon, 08 Dec 2014 09:22:50 GMT

Did you check your blocked number list in the messaging app?

Re: Android user not receiving texts from iphone users

viridis — Mon, 08 Dec 2014 09:35:41 GMT

Did you used to have an iPhone?

Re: Android user not receiving texts from iphone users

Gozzeh — Mon, 08 Dec 2014 12:12:31 GMT

Neither person is on my block list.

Re: Android user not receiving texts from iphone users

Gozzeh — Mon, 08 Dec 2014 12:12:59 GMT

I've never had an iphone with this number (On a completely unrelated number, yes ... work phone).

Re: Android user not receiving texts from iphone users

Anonymous — Mon, 08 Dec 2014 12:16:37 GMT

Something in your phones settings perhaps then !

A conundrum indeed.

Perhaps try deleting the contact fully and re enter it

Re: Android user not receiving texts from iphone users

Gozzeh — Mon, 08 Dec 2014 12:16:11 GMT

Also about half an hour ago I was suddenly delivered, in one go, about 50% of the missing texts ... Still some missing, though. That said I've just tried sending a text from his phone and it arrived within seconds ...

Very strange. I wonder how many other texts have gone missing.

Re: Android user not receiving texts from iphone users

Anonymous — Mon, 08 Dec 2014 12:17:42 GMT

We have heard before of texts being delayed which usually resolves itself , or via a phone re boot or swapping out the sim at an O2 store.