topic Re: lost downloaded music in Android

lost downloaded music

Poppysmum — Thu, 04 Dec 2014 16:24:51 GMT

Please can anyone help me ?. I have a Samsung S5 mini . I got sent a free £10 Google voucher from o2 priority So i have downloaded 3 songs from Google Play but am trying to find them on my phone Can you please help me to locate the songs pretty please

Re: lost downloaded music

MI5 — Thu, 04 Dec 2014 16:27:46 GMT

They go into a hidden folder (so you can't copy them somewhere else to share them) but if you open the Google Music app and sign in you will find them in there for you to play and listen too on any of your devices. https://play.google.com/store/apps/details?id=com.google.android.music&hl=en

Re: lost downloaded music

Poppysmum — Thu, 04 Dec 2014 16:43:16 GMT

Thank you i have looked in Google Play music on my phone and the tracks are not there.

I have got emails saying i have purchased the music and it says installed in Google Play Store.

But the songs are not there . Do i have to wait for them to appear ?

Re: lost downloaded music

MI5 — Thu, 04 Dec 2014 16:51:49 GMT

Are you connected via wifi at the moment?
If so, when you open the app they should sync.
Just click the menu button (3 horizontal bars top left) and select "My Library" - you should find them in there...
If you still can't find them select "settings" then "refresh Music" and check again.

Re: lost downloaded music

Poppysmum — Thu, 04 Dec 2014 17:07:50 GMT

@MI5 wrote:
Are you connected via wifi at the moment?
If so, when you open the app they should sync.
Just click the menu button (3 horizontal bars top left) and select "My Library" - you should find them in there...
If you still can't find them select "settings" then "refresh Music" and check again.

I am connected with wifi.
Did bold above and my songs appeared

Re: lost downloaded music

MI5 — Thu, 04 Dec 2014 17:12:24 GMT

Super job

Re: lost downloaded music

Bambino — Thu, 04 Dec 2014 17:22:16 GMT

Well done MI5.

Re: lost downloaded music

MI5 — Thu, 04 Dec 2014 17:32:26 GMT

@Bambino wrote:
Well done MI5.

Thank you

Re: lost downloaded music

Cleoriff — Thu, 04 Dec 2014 17:46:27 GMT

@MI5 wrote:
@Bambino wrote:
Well done MI5.
Thank you

Although the OP should have marked your post as the solution rather than their own. I am sure an oversight on their part

Re: lost downloaded music

Poppysmum — Thu, 04 Dec 2014 18:03:19 GMT

Sorry i just pressed solved . Can i unsolve thread and MI5 be credited with it please. If yes how ?

Re: lost downloaded music

Toby — Thu, 04 Dec 2014 18:14:39 GMT

@popysmum wrote:

Sorry i just pressed solved . Can i unsolve thread and MI5 be credited with it please. If yes how ?

Done

Glad to hear you got some good advice @Poppysmum

Re: lost downloaded music

Cleoriff — Thu, 04 Dec 2014 18:17:43 GMT

@Toby Thanks for that. In future and for my info...is there anyway the OP can click to change it themselves....?

Re: lost downloaded music

Poppysmum — Thu, 04 Dec 2014 18:23:19 GMT

Thank you Toby

Re: lost downloaded music

Anonymous — Fri, 05 Dec 2014 09:08:44 GMT

The OP may also want to download the tracks to their device, as I don't think the app does that automatically, it just gives you access? When you actually have the song playing you should see a little downward arrow greyed out, click on it and the song will download onto that device so you can play it when offline.

Or did we already cover that?

Re: lost downloaded music

jonsie — Fri, 05 Dec 2014 09:54:11 GMT

I don't think so but good tip for everyone ☺

Re: lost downloaded music

Cleoriff — Mon, 08 Dec 2014 10:54:26 GMT

@Cleoriff wrote:
@Toby Thanks for that. In future and for my info...is there anyway the OP can click to change it themselves....?

Had a reply from Toby in relation to an OP changing the person they give a solution to......

"A member can do this by clicking on the 'Solution' post's 'Options' menu. There's an option that says 'Not the Solution'.

Thanks for the clarification @Toby (I would presume this can only be done within the time limit for editing a post?)

Re: lost downloaded music

Toby — Mon, 08 Dec 2014 11:22:26 GMT

It should have no time-limit Cleo

Re: lost downloaded music

Cleoriff — Mon, 08 Dec 2014 11:30:41 GMT

@Toby wrote:
It should have no time-limit Cleo

Double thanks for that info....:smileywink: