topic Re: HTC DESIRE 610 3G issue in Android

HTC DESIRE 610 3G issue

Anonymous — Tue, 02 Dec 2014 23:14:09 GMT

I have recently upgraded from iPhone 5 to HTC DESIRE 610 having inserted my original SIM I have found no 3G operation . I have reset my mobile data as per chat instruction and also chat changed the bolt on so it works for HTC . Still no 3G can anyone help?

Re: HTC DESIRE 610 3G issue

MI5 — Tue, 02 Dec 2014 23:16:36 GMT

Check apn against those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20settings

Re: HTC DESIRE 610 3G issue

viridis — Tue, 02 Dec 2014 23:17:07 GMT

What he said^^^^

Re: HTC DESIRE 610 3G issue

Bambino — Tue, 02 Dec 2014 23:30:03 GMT

May seem a silly question, but have you gone into settings and made sure that mobile data is switched on?

Re: HTC DESIRE 610 3G issue

Anonymous — Wed, 03 Dec 2014 06:28:39 GMT

Hi Gallowgate82 and Welcome to the Forum. 😄

Please check your masts status via ->

http://status.o2.co.uk to ensure they are ok.

Help thread on setting up -> http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

If you can try your SIM card in another phone as a process of elimination to rule out the sim or phone. Free adapters are available from O2 shops that make the nano sim into a micro or standard sim.

Do you have data allowance left ? Check in your My02.

Good luck and please let us know how you get on.

Re: HTC DESIRE 610 3G issue

jonsie — Wed, 03 Dec 2014 13:38:48 GMT

I think the problem will be that you still have an I data bolt on. Check in My O2 and if so, change to a standard data bolt on.