topic Re: Cannot send email without wifi in Android

Cannot send email without wifi

Anonymous — Tue, 04 Nov 2014 20:58:07 GMT

I've set up pop3 email accounts on my Sony Xperia Z1 Compact and am having problems

With a wifi connection, everything works fine

Without wifi, i can receive emails but not send them

The settings i have used are exactly the same as for my email in outlook

I'm stumped - has anyone had and resolved this problem?

Any help much appreciated

Thanks in advance

Re: Cannot send email without wifi

MI5 — Tue, 04 Nov 2014 21:05:05 GMT

Which email provider and what are your smtp settings?
You should also use IMAP to replicate your email account more precisely.

Re: Cannot send email without wifi

Anonymous — Wed, 05 Nov 2014 16:26:32 GMT

It may be worth deleting the email account in your phone and re enter the settings.

I'm aware you state all looks fine but I've known this to help resolve.

Re: Cannot send email without wifi

Anonymous — Tue, 04 Nov 2014 21:29:59 GMT

Just spent a happy hour or so deleting & recreating the email accounts, to no avail 🙂

email is myname@aletalk.co.uk - smtp settings exactly as in outlook

not sure about imap... will take a look at that

thanks for the replies guys

Re: Cannot send email without wifi

MI5 — Tue, 04 Nov 2014 21:34:23 GMT

@Anonymous wrote:
smtp settings exactly as in outlook

I assume outlook is using your wifi too though?

I need to know what your settings actually are to help?

Re: Cannot send email without wifi

Anonymous — Wed, 05 Nov 2014 13:24:09 GMT

Well, the solution, for me was to download an email app & use that rather than email on the xperia phone

Set up and worked first time, with all the same settings as i was using for the xperia email - work that one out! 🙂

Re: Cannot send email without wifi

MI5 — Wed, 05 Nov 2014 13:30:28 GMT

Well done

Re: Cannot send email without wifi

Anonymous — Wed, 05 Nov 2014 13:32:32 GMT

Im glad you found a resolution.

It's a shame the stock email app didn't work properly for you.