topic Re: note 4 help needed in Android

note 4 help needed

Anonymous — Tue, 04 Nov 2014 13:42:53 GMT

I have recently upgraded from my s4 to the new note 4 and wow this is some bit of kit, but i have not been able to send mms messages all i get after ages of it trying to send is network error? I have taken the sim out and placed it back in my s4 and im able to send mms again??? I have tried adding new settings sent to me by o2 support no luck, so i have all my fingers crossed that one of you guys/girls maybe able to help oh im on monthly contract

thanks in advance

Tommelglenn

Re: note 4 help needed

MI5 — Tue, 04 Nov 2014 13:46:36 GMT

Check your settings against those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#Android
It may also be necessary to ask CS to reprovision MMS on your account.
Can I just check that you have a contract sim card too and not a PAYG one....?
Other ideas are to forget about sending MMS and use whatsapp, BBM, Facebook or email to send if possible.

Re: note 4 help needed

viridis — Tue, 04 Nov 2014 13:47:10 GMT

@MI5 is your man, he'll be along soon.
But what is suggest is getting a new sim and performing a sim swap at http://swapmysim.o2.co.uk
Could you also make sure on the note 4 you have mobile data activated.

Re: note 4 help needed

viridis — Tue, 04 Nov 2014 13:47:33 GMT

He has a tardis.

Re: note 4 help needed

MI5 — Tue, 04 Nov 2014 13:50:46 GMT

Lol....
Let us know how it goes Tommelglenn

Re: note 4 help needed

Cleoriff — Tue, 04 Nov 2014 14:01:24 GMT

@MI5 wrote:
Lol....
Let us know how it goes Tommelglenn

Soooo...is that the answer....a sim swap?

Re: note 4 help needed

viridis — Tue, 04 Nov 2014 14:03:35 GMT

Nope the answer is 42.
Or use one of the many free services thus starving the beast

Re: note 4 help needed

Cleoriff — Tue, 04 Nov 2014 14:05:55 GMT

@viridis wrote:
Nope the answer is 42.
Or use one of the many free services thus starving the beast

Doesn't take much...but you are confusing me. Getting more sense out of the 3 year old currently watching CBeebies

Re: note 4 help needed

viridis — Tue, 04 Nov 2014 14:07:05 GMT

The answer to everything -42