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  <channel>
    <title>topic Re: Kit-Kat for Samsung Galaxy Note 2 in Android</title>
    <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/808069#M39262</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;@Anonymous wrote:&lt;BR /&gt;Way to go chris you've just passed the buck to Samsung, nothing for weeks and then it not us any more ok so stop asking us. The other thing I think customers should be treated a lot back by o2 staff who are not being trained as they should as live chat just informed me that o2 are still waiting for the update from Samsung and when I said you had it in June like all the other UK carriers I was told I was wrong and basically didn't know what I was talking about but sadly that's par for the course with o2 and the reason why after over 10yrs of being treated like a 2nd class person I'm off.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Sorry you feel we're passing the buck - I assure you if it came across like that, I apologise as it's not the case. To give you&amp;nbsp;some insight into updates, there are many steps and processes involved. One of these steps are for us to test the software and send back to the vendors for them to release it to customers. This is a manual process and once the vendors have these, it typically takes 1-2 weeks for it to be pushed to customers. We are still within this window and don't believe for there to be any delays, but it's something I'm looking out for.&lt;BR /&gt;&lt;BR /&gt;I will always try to help where I can and keep the community informed on device and software updates as best I can. I liaise frequently with our device team to obtain this information - while I have the privilege of being able to do this, this isn't something our chat team have access to so I apologise for any frustration or confusion caused by this.&lt;BR /&gt;&lt;BR /&gt;If you have any chat logs I would be happy to feed back your experience to our chat team manager.&lt;/P&gt;</description>
    <pubDate>Fri, 31 Oct 2014 14:07:51 GMT</pubDate>
    <dc:creator>Chris_K</dc:creator>
    <dc:date>2014-10-31T14:07:51Z</dc:date>
    <item>
      <title>Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/670019#M33290</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;Please could you tell me when Kit-Kat will be available for my Note 2 over Kies or OTA?&lt;/P&gt;&lt;P&gt;Thanks,&lt;/P&gt;&lt;P&gt;Glenn&lt;/P&gt;</description>
      <pubDate>Wed, 21 May 2014 09:58:01 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/670019#M33290</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-05-21T09:58:01Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/670031#M33291</link>
      <description>Perhaps &lt;a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1051958"&gt;@Chris_K&lt;/a&gt; from the social media team could assist you.</description>
      <pubDate>Wed, 21 May 2014 10:07:18 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/670031#M33291</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-05-21T10:07:18Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/670051#M33292</link>
      <description>&lt;P&gt;Our latest information is that there are currently no plans to release a KitKat update for the Note II, but that's not to say it won't happen. If or when we become aware of any new information around the Note II receiving this update, i'll be sure to let the community know.&lt;/P&gt;</description>
      <pubDate>Wed, 21 May 2014 10:41:44 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/670051#M33292</guid>
      <dc:creator>Chris_K</dc:creator>
      <dc:date>2014-05-21T10:41:44Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/673149#M33440</link>
      <description>"Our latest information is that there are currently no plans to release a KitKat update for the Note II"&lt;BR /&gt;So Chris can you please tell O2 customers who have O2 Note II phones the reason why you will not be updating us to KitKat 4.4.2??? Samsung has already pushed the update out and other carriers as getting ready to push it out.</description>
      <pubDate>Wed, 28 May 2014 08:42:07 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/673149#M33440</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-05-28T08:42:07Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/673335#M33441</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;@Anonymous wrote:&lt;BR /&gt;"Our latest information is that there are currently no plans to release a KitKat update for the Note II"&lt;BR /&gt;So Chris can you please tell O2 customers who have O2 Note II phones the reason why you will not be updating us to KitKat 4.4.2??? Samsung has already pushed the update out and other carriers as getting ready to push it out.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Hi Paul. To confirm, this is not specifically around O2 customers - Samsung themselves have not yet released or confirmed any plans to get KitKat on the Note II, certainly within the UK at least.&lt;BR /&gt;&lt;BR /&gt;I can confirm within the UK, and on O2, JellyBean is the most current update for the Note II. If or once this changes i'll be sure to let everyone know, as I know KitKat is an update many are eager to receive.&lt;/P&gt;</description>
      <pubDate>Wed, 28 May 2014 13:34:24 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/673335#M33441</guid>
      <dc:creator>Chris_K</dc:creator>
      <dc:date>2014-05-28T13:34:24Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700947#M34691</link>
      <description>&lt;P&gt;Hi, any update on the roll out of Kit Kat for the Note 2?&lt;/P&gt;</description>
      <pubDate>Thu, 17 Jul 2014 14:17:33 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700947#M34691</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-17T14:17:33Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700951#M34692</link>
      <description>&lt;P&gt;Has KK been released yet for Note 2? I'm not even sure it's going to be.&lt;/P&gt;</description>
      <pubDate>Thu, 17 Jul 2014 14:26:09 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700951#M34692</guid>
      <dc:creator>jonsie</dc:creator>
      <dc:date>2014-07-17T14:26:09Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700955#M34693</link>
      <description>&lt;P&gt;Apparently it's been released in the Nordic countries&lt;/P&gt;</description>
      <pubDate>Thu, 17 Jul 2014 14:43:47 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700955#M34693</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-17T14:43:47Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700959#M34694</link>
      <description>Roll out started back in May - Many countries have it but only Voda in UK so far....</description>
      <pubDate>Thu, 17 Jul 2014 14:48:33 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700959#M34694</guid>
      <dc:creator>MI5</dc:creator>
      <dc:date>2014-07-17T14:48:33Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700967#M34695</link>
      <description>&lt;P&gt;&lt;A href="http://www.gottabemobile.com/2014/05/14/samsung-galaxy-note-2-android-4-4-kitkat-update-details-trickle-out/" target="_blank"&gt;http://www.gottabemobile.com/2014/05/14/samsung-galaxy-note-2-android-4-4-kitkat-update-details-trickle-out/&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 17 Jul 2014 14:51:30 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700967#M34695</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-17T14:51:30Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700969#M34696</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;@Anonymous wrote:&lt;BR /&gt;&lt;P&gt;&lt;A href="http://www.gottabemobile.com/2014/05/14/samsung-galaxy-note-2-android-4-4-kitkat-update-details-trickle-out/" target="_blank"&gt;http://www.gottabemobile.com/2014/05/14/samsung-galaxy-note-2-android-4-4-kitkat-update-details-trickle-out/&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Article dated 14 May when the roll out started, as I mentioned above....&lt;/P&gt;</description>
      <pubDate>Thu, 17 Jul 2014 14:53:40 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700969#M34696</guid>
      <dc:creator>MI5</dc:creator>
      <dc:date>2014-07-17T14:53:40Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700971#M34697</link>
      <description>&lt;P&gt;My sim free Note 2 is still showing as no updates available but if it's being released O2 will obviously go through their extensive testing period.&lt;/P&gt;&lt;P&gt;We have been promised KK for what seems an eternity so let's hope this gets released in the uk as soon as possible.&lt;/P&gt;</description>
      <pubDate>Thu, 17 Jul 2014 14:57:06 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/700971#M34697</guid>
      <dc:creator>jonsie</dc:creator>
      <dc:date>2014-07-17T14:57:06Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/704279#M34863</link>
      <description>&lt;P&gt;United Kingdom (H3G) (H3G) GT-N7100 GALAXY Note II 4.4.2 N7100XXUFNE1&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So UK Carriers are now pushing out the KK update. So Chris&amp;nbsp;are o2 still not going to release this update to customers with Note 2 phones????????????&lt;/P&gt;</description>
      <pubDate>Sat, 26 Jul 2014 10:27:02 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/704279#M34863</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-26T10:27:02Z</dc:date>
    </item>
    <item>
      <title>KitKat OS 4.4.2 for Samsung Galaxy Note 2 GT-N7100</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705015#M34905</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Auto u&lt;/SPAN&gt;&lt;SPAN&gt;pdate happened on O2 UK today Monday 28 July 2014 (427.85MB about 1 hour) from 4.3 N7100XXUEMJ9&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;to KitKat OS 4.4.2&amp;nbsp;&lt;SPAN&gt;N7100XXUFNE1&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;SPAN&gt;Cheers&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;SPAN&gt;Tom&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG border="0" alt="Screenshot_2014-07-28-00-42-51.png" src="https://community.o2.co.uk/t5/image/serverpage/image-id/8299i2DC63AE50E6A66A7/image-size/original?v=mpbl-1&amp;amp;px=-1" align="center" title="Screenshot_2014-07-28-00-42-51.png" /&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG border="0" alt="Screenshot_2014-07-28-00-56-43.png" src="https://community.o2.co.uk/t5/image/serverpage/image-id/8301i8898FC3DF04FF5E1/image-size/original?v=mpbl-1&amp;amp;px=-1" align="center" title="Screenshot_2014-07-28-00-56-43.png" /&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG border="0" alt="Screenshot_2014-07-28-01-21-56.png" src="https://community.o2.co.uk/t5/image/serverpage/image-id/8303iB37AAEDD5B7D20FB/image-size/original?v=mpbl-1&amp;amp;px=-1" align="center" title="Screenshot_2014-07-28-01-21-56.png" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Jul 2014 00:46:23 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705015#M34905</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-28T00:46:23Z</dc:date>
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    <item>
      <title>Re: KitKat OS 4.4.2 for Samsung Galaxy Note 2 GT-N7100</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705063#M34907</link>
      <description>&lt;P&gt;Good news indeed, thanks for the heads-up &lt;img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Jul 2014 06:34:19 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705063#M34907</guid>
      <dc:creator>jonsie</dc:creator>
      <dc:date>2014-07-28T06:34:19Z</dc:date>
    </item>
    <item>
      <title>Re: KitKat OS 4.4.2 for Samsung Galaxy Note 2 GT-N7100</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705129#M34908</link>
      <description>&lt;P&gt;Fake,&lt;/P&gt;&lt;P&gt;Contacted UK customer support this morning and they were unaware when the roll out of the update would occur.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;TDJ&lt;/P&gt;</description>
      <pubDate>Mon, 28 Jul 2014 10:16:01 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705129#M34908</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-28T10:16:01Z</dc:date>
    </item>
    <item>
      <title>Re: KitKat OS 4.4.2 for Samsung Galaxy Note 2 GT-N7100</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705165#M34909</link>
      <description>I was about to say lucky so and so as no matter what I was not able to get it to download and now to find out its a wind up. I can only whats the ......... point in posting something like that. Must be getting old</description>
      <pubDate>Mon, 28 Jul 2014 12:25:42 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705165#M34909</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-28T12:25:42Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705421#M34914</link>
      <description>KitKat update for the Note II happened this morning in UK on O2 - see my earlier post - with no problems although it took one hour. Cheers, Tom</description>
      <pubDate>Mon, 28 Jul 2014 22:49:55 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/705421#M34914</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-28T22:49:55Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/706189#M34951</link>
      <description>&lt;P&gt;Well Szczepanik all I can say to you is that you must have a special phone with special access to o2 firmware updates. As my Note 2 will not update OTA or trying to force it also will not update via Kies.&lt;BR /&gt;Hang on is your phone open and you just using an o2 sim?????&lt;/P&gt;&lt;P&gt;Please Note o2 is now the ONLY UK carrier that has not updated its customers Note 2 to KK 4.4.2&lt;/P&gt;</description>
      <pubDate>Thu, 31 Jul 2014 08:31:47 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/706189#M34951</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2014-07-31T08:31:47Z</dc:date>
    </item>
    <item>
      <title>Re: Kit-Kat for Samsung Galaxy Note 2</title>
      <link>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/706197#M34952</link>
      <description>&lt;P&gt;I have a sim free Note 2 and using an O2 sim. No sign of any update despite checking daily via the phone and via Kies.&lt;/P&gt;</description>
      <pubDate>Thu, 31 Jul 2014 08:47:02 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Android/Kit-Kat-for-Samsung-Galaxy-Note-2/m-p/706197#M34952</guid>
      <dc:creator>jonsie</dc:creator>
      <dc:date>2014-07-31T08:47:02Z</dc:date>
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