topic Re: settin a pin in Android

settin a pin

Anonymous — Thu, 23 Oct 2014 08:48:41 GMT

How do i set a pin for my o2 app instead of signing in everytime?

Re: settin a pin

jonsie — Thu, 23 Oct 2014 09:01:36 GMT

What phone are you using it on?

Usually when setting it up for the first time it asks you to set up a pin. If you skipped this step initially the best option is to uninstall it and reboot the phone. Then reinstall and follow the set up process again. It should be straightforward in all honesty.

Re: settin a pin

Anonymous — Thu, 23 Oct 2014 09:10:47 GMT

Agree with jonsie

The pin should be the initial setting up.

I'm wondering if customer services can help ?

http://www.o2.co.uk/contactus

Re: settin a pin

MI5 — Thu, 23 Oct 2014 09:12:00 GMT

I didn't know you could skip that part of the setup process?

Re: settin a pin

jonsie — Thu, 23 Oct 2014 09:15:04 GMT

A simple reinstall should sort it. I have set up My O2 on a dozen devices without noticing any option to skip the pin set up so I'm sure you are right @MI5 so I'm not sure how this has gone wrong initially. Just wondering what device it is.

Re: settin a pin

MI5 — Thu, 23 Oct 2014 09:16:07 GMT

Agreed, it does seen strange, but maybe I don't take enough notice and just automatically set a pin ?

Re: settin a pin

jonsie — Thu, 23 Oct 2014 09:35:53 GMT

I'll try it again on the S3 which I've just wiped....

Re: settin a pin

MI5 — Thu, 23 Oct 2014 09:48:39 GMT

Let us know

Re: settin a pin

jonsie — Thu, 23 Oct 2014 09:52:30 GMT

Just done it, no option to skip, straight after signing in the pin screen comes up.....

Re: settin a pin

MI5 — Thu, 23 Oct 2014 09:55:34 GMT

As I remember it too.......