topic Re: nhs discount-have i got 28 days after upgrading to claim it? in Android

nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 15:51:19 GMT

Hi

I upgraded to a new mobile 10 days ago. I have just been told by a friend I am entitled to a 30% discount as I work for the NHS.
I have applied and recieved my notification code. I signed my new contract 10 days ago. Can I still claim this discount? I have been told I have up to 28 days after signing my contract to claim the discount.
Can anyone advise me if this is correct

Thanks

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 16:18:32 GMT

How did you upgrade as I believe the code has to be used in store

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 16:21:31 GMT

Hi.

If You have the code then you could nip into an o2 store.

Or "If you already have your open code you text OPEN followed by your open code, mobile number, name and postcode to 2020"

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/02-Open-Codee/m-p/620666/highlight/true#M62940

Re: nhs discount-have i got 28 days after upgrading to claim it?

MI5 — Wed, 07 May 2014 16:20:01 GMT

Yes you can still claim.
Text "open" to 21202 and follow the instructions sent back.

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 16:27:11 GMT

Thanks for the advice guys

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 16:32:35 GMT

Your most welcome.

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 17:56:36 GMT

How come NHS people get a discount from O2? I thought there was supposed to be a level playing field for all customers?

Gerry

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 18:01:24 GMT

@Anonymous

https://o2open.co.uk/O2Open/servlets/ShowFAQ

http://www.o2.co.uk/termsandconditions/rewards/o2-open-terms-and-conditions

Re: nhs discount-have i got 28 days after upgrading to claim it?

adamtemp64 — Wed, 07 May 2014 18:15:32 GMT

@Anonymous o2 provide a discount scheme for corporate accounts i.e. many large companies have all there phones with one supplier and then employees of that company get a staff benefit that do not get a mobile phone as part of the job. So it is a staff perk the employer is allowed to give.

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 18:20:40 GMT

Well blow me down! I hope they get taxed on it. :O)) (can you see the green eyed monster lurking in my keyboard?).

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 19:52:28 GMT

Those terms and conditions state you must use it in store I take it that is wrong info again is it

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 19:55:24 GMT

Wanty confirmed in the link I inserted that the open code can be used via the text method.

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Wed, 07 May 2014 19:58:59 GMT

They really need to change the terms and conditions it's bad for such a big company @Toby can you help with this?

Re: nhs discount-have i got 28 days after upgrading to claim it?

Cleoriff — Wed, 07 May 2014 20:30:11 GMT

@Anonymous wrote:
Well blow me down! I hope they get taxed on it. :O)) (can you see the green eyed monster lurking in my keyboard?).

And how do you think I feel @Anonymous ? I worked for the NHS all of my life. I was with Orange then..

Just about the time I left the NHS and moved to O2...they started the discount scheme

Re: nhs discount-have i got 28 days after upgrading to claim it?

Anonymous — Fri, 09 May 2014 08:48:48 GMT

The 28 days are the timescale for you to apply, however, if O2 can see evidence you have been trying before the 28 days expire, you can continue to apply after this time and the discount will still apply. Note, if it then gets applied 2 months later, O2 wouldn't then backdate what youve missed as it is a selfserve discount that you have the facility to request yourself.