topic Re: O2 pay monthly friends and family 30% discount in Android

O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 21:59:46 GMT

Hi I am with O2 nearly 4 years I am getting 30% friends and family discount on my monthly phone tariff, I am due for upgrades soon but now O2 has got phone plan price + airplane price=monthly cost and now o2 said to me you will get 30% on airtime plan not on whole monthly bill off 30%, This not fair

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:05:41 GMT

That's how it works with the new refresh tarriffs

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:08:36 GMT

Before that it use to be one monthly cost tariff, is this better for customers

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:11:05 GMT

It's better in the sense that when you want to upgrade the phone you just have to pay off the phone plan and can get a new phone whenever you like

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:19:03 GMT

My upgrade is due on 22/06/14 and I am on £43 month tariff and I get discount 30% so my bill comes to about £30, say if I don't upgrade and keep it sim only will I have to pay less then £30 as affected with new tariffs ?

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:21:58 GMT

The 30% discount doesn't apply to sim only so if you go for sim only you will have to pay full price on whichever one you choose there are a lot under £30 a month though

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:23:23 GMT

Ok thanks mate

Re: O2 pay monthly friends and family 30% discount

Anonymous — Sun, 13 Apr 2014 22:25:46 GMT

Your welcome

Re: O2 pay monthly friends and family 30% discount

MI5 — Mon, 14 Apr 2014 07:33:56 GMT

@Anonymous wrote:
The 30% discount doesn't apply to sim only so if you go for sim only you will have to pay full price on whichever one you choose there are a lot under £30 a month though

Sorry Damien1 but that is incorrect.

F&F can be applied to SIMO tariffs...@ 30%

F&F can be applied to refresh tariffs (@50% off airtime only)

So @Anonymous you will see that now you get 50% off a refresh airtime rather than 30% off whole contract price

Re: O2 pay monthly friends and family 30% discount

adamtemp64 — Mon, 14 Apr 2014 07:39:13 GMT

@MI5 have you got a link to that info as here https://o2open.co.uk/O2Open/servlets/ShowFAQ still says 30% refresh only (could just be website out of date again )

Re: O2 pay monthly friends and family 30% discount

MI5 — Mon, 14 Apr 2014 07:48:25 GMT

@adamtemp64 wrote:
@MI5 have you got a link to that info as here https://o2open.co.uk/O2Open/servlets/ShowFAQ still says 30% refresh only (could just be website out of date again )

I could link you to my bill

Let me get a screenie......

Re: O2 pay monthly friends and family 30% discount

MI5 — Mon, 14 Apr 2014 07:53:29 GMT

SIMO billl snip:

Refresh bill snip:

Re: O2 pay monthly friends and family 30% discount

Anonymous — Mon, 14 Apr 2014 08:10:59 GMT

Hmm ok well that's not what the page Adam has says and that's what I was going by so if it's wrong then How was I to know but this came up before and I'm sure it was decided it wasn't on sim only @Toby can you clarify please bearing in mind the link

Re: O2 pay monthly friends and family 30% discount

adamtemp64 — Mon, 14 Apr 2014 08:03:08 GMT

@Toby yet more website issues???

Re: O2 pay monthly friends and family 30% discount

Anonymous — Mon, 14 Apr 2014 08:06:34 GMT

M15 so this time I get 50% off as friends and family from airtime and this information is genuine mate? What shall I do shall I ring costumers service and ask them for sure some time O2 people don't know either

Re: O2 pay monthly friends and family 30% discount

Anonymous — Mon, 14 Apr 2014 08:12:09 GMT

I apologise if I gave you the wrong info but as you can see from the link it clearly states it doesn't apply to sim only I guess they have changed all this

Re: O2 pay monthly friends and family 30% discount

MI5 — Mon, 14 Apr 2014 08:21:42 GMT

@Anonymous wrote:
M15 so this time I get 50% off as friends and family from airtime and this information is genuine mate? What shall I do shall I ring costumers service and ask them for sure some time O2 people don't know either

@Anonymous I have shown you in my screen shots above that on one of my SIMO tariffs I get 30% discount and on my refresh tariff a 50% airtime discount.

There is a possibility that the rules have been changed since I took mine but the last one was only taken around December last year.

If you look in the "just for you" section of this link it still states 50% for refresh and 30% for any pay monthly tariff http://www.telefonicarewards.com/perks-and-deals/

Re: O2 pay monthly friends and family 30% discount

Anonymous — Mon, 14 Apr 2014 08:33:10 GMT

M15, my upgrade is due u at the moment I sm getting 30% F&F I hope I get on my S5 , its on £43 monthly tariff , phone plan £20+airtime £23, So should I get discount 50% on airtime ? Whats simo tariif? And airtim tariff means and refresh means thank

Re: O2 pay monthly friends and family 30% discount

adamtemp64 — Mon, 14 Apr 2014 08:38:09 GMT

@MI5 could the 2 schemes be different one for o2 employees to give f&f (your latest link) and one for the open scheme (partner companies (o2 coperate customers)) f&f

Re: O2 pay monthly friends and family 30% discount

MI5 — Mon, 14 Apr 2014 08:39:33 GMT

F&F and Open are 2 completely different schemes.
The OP was asking about F&F.
T&C's for both schemes are different, yes.....