topic Re: Nexus 5 Signal Problems in Android

Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:02:45 GMT

My Wife and I both have a Nexus 5 (mine is Black and hers is White) and we are experiencing signal problems.

It will just randomly drop all signal and say "no signal" and then change to "emergency calls only" and they shoot right up to full bars.

When I had my S3 and she had her S2 we never experienced any signal loss so I am putting it down to the phone or the new sim cards.

I have just checked http://status.o2.co.uk/ and it says that everything is normal for my post code so I don't think it is network related.

Has anybody else had similar experiences with the Nexus 5.

Thanks.

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:04:35 GMT

Does it only happen at your postcode if so I would say it is a network problem

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:08:28 GMT

Sorry I should have said that it happens everywhere I go. Thanks for replying.

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:10:44 GMT

Hi,

A good starting point.....

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752

Have you tried a hard reset ?

http://www.hard-reset.com/lg-nexus-5-hard-reset.html

perform a back up first to retain saved data.

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:11:01 GMT

Do you have another phone you can try the sim in

Re: Nexus 5 Signal Problems

MI5 — Sat, 08 Mar 2014 16:11:32 GMT

Are both phones on the same firmware?
What does it say your baseband is?

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:18:04 GMT

Performed hard reset on both phones last week but still have signal drop outs.

Have tried it in my old S3 for a few hours and there was no signal drop. My N5 drops at least once an hour.

Both phones are on 4.4.2 and have a baseband of M8974A-1.0.25.0.23.

Thanks.

Re: Nexus 5 Signal Problems

MI5 — Sat, 08 Mar 2014 16:21:44 GMT

I guessed you would be. It's common on that modem.
Everyone is flashing back to the previous modem to fix the problem.

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:22:09 GMT

So it sounds like the sim is ok I would say you were very unlucky if you have 2 faulty phones

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:24:02 GMT

There seems your answer

Re: Nexus 5 Signal Problems

MI5 — Sat, 08 Mar 2014 16:24:50 GMT

They're not "faulty" it's just a poor modem.
Thread here on xda about it http://forum.xda-developers.com/showthread.php?t=2558127

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:27:30 GMT

Interesting

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:32:52 GMT

Thanks guys. I'll just deal with it until they bring out 4.4.3 or whatever and hope that they change tthe baseband to one that is better.

Re: Nexus 5 Signal Problems

Anonymous — Sat, 08 Mar 2014 16:38:13 GMT

Your welcome hope you get sorted soon

Re: Nexus 5 Signal Problems

MI5 — Sat, 08 Mar 2014 17:05:18 GMT

There is details on the link I posted to flashing back to the old firmware if it gets too annoying whilst you are waiting for an update.

Re: Nexus 5 Signal Problems

Anonymous — Sun, 06 Jul 2014 10:48:27 GMT

So since I last replied. I flashed back to the old firmware with no improvement, fresh installed 4.4.3 which had the same issues and finally updated to 4.4.4 but I'm still getting signal drops and no service. I've ran out of ideas except to rma but most likely the new one will be the same and I doubt they'll let me choose a new phone.

Re: Nexus 5 Signal Problems

Anonymous — Sun, 06 Jul 2014 11:09:57 GMT

I'm sorry to hear that. 😞

In this life you don't get if you don't ask.

Ref a new phone !!

Re: Nexus 5 Signal Problems

Anonymous — Sun, 06 Jul 2014 14:51:46 GMT

I had the same problem but it got fixed for me once I updated to android 4.4.3 or 4.4.4 for me, I had updated to 4.4.3 and 2 days later 4.4.4 was available and updated again. So it was one of those updates that fixed it for me. It should be noted that I also did a hard reset after the update!

Re: Nexus 5 Signal Problems

MI5 — Sun, 06 Jul 2014 15:40:05 GMT

I had heard that 4.4.4 fixed the signal issue for other users....
Is your signal OK in your area ?
http://status.o2.co.uk/

Re: Nexus 5 Signal Problems

Anonymous — Sun, 06 Jul 2014 15:56:45 GMT

Thanks for replies. Signal is OK in my area. I'm going to backup my data, wipe the phone and install the 4.4.4 factory image and see if that makes a difference. If not then I'll take it into a store and explain what I've done and see if they can help.