topic Re: help!! in Android

help!!

Anonymous — Sun, 16 Feb 2014 12:04:06 GMT

I've upgraded to a new phone ( Samsung Fame)and o2 have just text me to say I've used up all my data!!

Since discovering that you have to turn off the mbile data button I've only turned it on to use whatsapp.

Will I not be able to use whatsapp now til my new allowance?? I never had this with my old phone! What's been using up all the data??

Re: help!!

Anonymous — Sun, 16 Feb 2014 12:13:42 GMT

Hi and Welcome to the forum,

Use wifi or add a data bolt on via MYO2.

Are you on contract or payg

If your on contract then O2's TuGo is an option too.

Check in your phones settings for the data counter to see whats being using your data.

Edit : Yes you can use WhatsApp over available WiFi.

Re: help!!

MI5 — Sun, 16 Feb 2014 12:07:35 GMT

Smartphones are designed to constantly update apps in the background and typically use around 200mb a month just by doing that and nothing else.
If you want to use the phone to it's full extent you need at least a 500mb bolt on but preferably a 1gb bolt on.
Wifi is an option to save mobile data if you can connect to a wifi signal when at home or when out in major towns/shopping centres etc.
If you are on a low data allowance keep mobile data turned off unless you want to use it.

Re: help!!

Anonymous — Sun, 16 Feb 2014 12:15:37 GMT

Thanks for reply. I am on a contract. I have no home wi-fi tho. Will I be able to use whatsapp thenif the mobile data is turned off and I'm out of data?

Re: help!!

Anonymous — Sun, 16 Feb 2014 12:17:22 GMT

@Anonymous wrote:
Hi
Thanks for reply. I am on a contract. I have no home wi-fi tho. Will I be able to use whatsapp thenif the mobile data is turned off and I'm out of data?

No as whatsapp requires a connection either by the mobile network or wifi.

You could use free wifi in shops or as i said add a data bolt on via MYO2.

http://www.whatsapp.com/

Re: help!!

MI5 — Sun, 16 Feb 2014 12:16:48 GMT

No, you need a data connection, either mobile or wifi for whatsapp to work.

Re: help!!

Anonymous — Sun, 16 Feb 2014 12:17:39 GMT

How can I stop it from updating everything and using up all my data then?! All I really use is whatsapp and now I'm worried that I wwill be unable to use that til my allowance update

Re: help!!

Anonymous — Sun, 16 Feb 2014 12:20:29 GMT

@Anonymous wrote:
How can I stop it from updating everything and using up all my data then?! All I really use is whatsapp and now I'm worried that I wwill be unable to use that til my allowance update

Do as you have done and turn mobile data off when not required.

And use public wifi when you can.

What data allowance do you currently have ?

As i say you can add a data bolt on or think about increasing your data allowance within your monthly tariff.

Re: help!!

MI5 — Sun, 16 Feb 2014 12:21:50 GMT

Look in the settings menu and see what has used your data then remove those apps from the phone. This will stop them from using any data at all.

Re: help!!

Anonymous — Sun, 16 Feb 2014 12:23:17 GMT

@Anonymous wrote:
How can I stop it from updating everything and using up all my data then?! All I really use is whatsapp and now I'm worried that I wwill be unable to use that til my allowance update

Go to your playstore, then go to settings in the top right hand corner and then make sure "auto-update apps" is on Wi-Fi only.

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:00:06 GMT

So are all phones like this I am still in time to swap my phone I think (still within 7 days of purchase) -sorry I am low-tech when it comes to upgrading, my last phone was a Nokia Asha but I'm not happy with this Fame eating all the data! Would it be worth swapping and if so to what?

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:06:21 GMT

Smartphones are all geared up to be connected to data services to allow updates like MI5 says.

You can opt for a non smartphone that does not use apps.

I would suggest you visit the high street shops to have a look and use of the working demo models.
Plenty are available.

02 have a 7 working day Cooling off policy.
Check your t&c.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=36004

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:05:41 GMT

Thanks sorry to keep on but I'm finding it hard to remove any apps! Looking in data usage google plus is high but I can't seem to remove it

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:09:57 GMT

When I used the HTC one mini all I did was hold it and dragged it to the delete bin.

Tap the Menu key and then tap Settings.
Scroll down and tap on Application manager.
Tap on All.
Tap on the app which you wish to remove.
Tap on Uninstall.
Tap OK.
Once the app has been removed tap OK.

And don't worry if your not getting on with a phone then it's best you act before it's too late.

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:09:26 GMT

I did do that but they never mentioned all this in the o2 store!! Also should 'auto-sync data' be on or off?

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:12:10 GMT

If you dont want it to auto sync then turn it to off.

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:14:31 GMT

I don't know what auto -sync is/does! will it save daya use tho

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:15:48 GMT

Here is a link http://forums.androidcentral.com/t-mobile-htc-amaze-4g/169350-can-someone-give-me-understanding-what-sync-does.html

Re: help!!

Anonymous — Sun, 16 Feb 2014 15:20:24 GMT

This may also help you

http://howto.cnet.com/8301-11310_39-57599576-285/11-ways-to-trick-android-into-using-less-data/