topic Samsung S3 mini charging issue in Android

Samsung S3 mini charging issue

Anonymous — Wed, 12 Feb 2014 08:13:29 GMT

I'm hoping someone can help. Last week my phone started playing up. Basically, it would lose charge, then when it was put on charge it would get to 53% and no further. Overnight while on charge it charged down to 9%. I tried 3 different chargers, and a USB charger, however the same thing happened.

I went to 02 and had my phone sent off. Without a smart phone for 5 days was pretty annoying, so you can imagine when I had my phone back I was told there was nothing wrong with it. They advised to update software which was done. However, I still have the same charging problem. My phone is now at 17% and dropping down to 9%.

Has anyone else had this problem? What should I do?

Thanks

Re: Samsung S3 mini charging issue

MI5 — Wed, 12 Feb 2014 08:15:57 GMT

There are some reports of the S3 Mini battery suffering the same problems as the S4.
Basically the battery "bulges" and looses charge.
Check it on a flat surface and see if the battery is completely flat. If it rocks or spins freely it is faulty.

Re: Samsung S3 mini charging issue

Anonymous — Wed, 12 Feb 2014 08:21:13 GMT

A similar problem (different voltage figures) Decided in the end to replace the phone, I couldnt be bothered with the hassel. I traded in via an O2 and I didnt loose out on cash wise on the deal.

The original battery had bulged but I replaced that with a new battery which I gave a chance to for a couple of weeks but the battery retention and the charge problem was still there

My HTC One is much better over battery use

Re: Samsung S3 mini charging issue

Anonymous — Wed, 12 Feb 2014 08:20:28 GMT

I've just tried this test and it doesnt spin freely, so I guess this means the battery is ok? Might be worth buying a new one anyway and trying that.

Re: Samsung S3 mini charging issue

MI5 — Wed, 12 Feb 2014 08:26:51 GMT

Check and make sure the charging port is clean and not damaged in any way first. If that looks OK then easy checks are a different battery, different charger etc.
If it is still not playing after that it must be down to the charging circuit on the phone itself which needs a hardware replacement to repair it.

Re: Samsung S3 mini charging issue

Anonymous — Wed, 12 Feb 2014 08:35:12 GMT

I've only had the phone just over 6 months, so I wouldnt really want to be buying out my contract etc yet.

I've just ordered a new battery and samsung charger so I'll try those. I'm thinking its more likely to be a fault with the charging circuit / USB port. I did suggest this to 02 but phone came back with nothing wrong and just to update software. So I'll try these and then go back to 02. So frustrating!

Re: Samsung S3 mini charging issue

MI5 — Wed, 12 Feb 2014 08:38:51 GMT

Let us know how it goes.....