topic Re: Sony Xperia SP Help :( in Android

Sony Xperia SP Help :(

Anonymous — Mon, 28 Oct 2013 20:16:40 GMT

I picked up my Sony Xperia SP today from Carphone Warehouse.

I put my sim in (the sim that was provided with the phone) followed the set up guide and everything seemed fine.

However, I tried connecting to the 02-UK network so I could start to text and phone but it says "network not available" I have tried 2G 3G and 4G to make sure but nothing is allowing me to connect to the network.

Help Please!

Re: Sony Xperia SP Help :(

MI5 — Mon, 28 Oct 2013 20:20:24 GMT

Check your postcode for any mast issues http://status.o2.co.uk/
Try rebooting the phone to see if you can pick up the network.

Re: Sony Xperia SP Help :(

Anonymous — Mon, 28 Oct 2013 20:24:56 GMT

Thank you for your quick reply.

There is working going on around my area.

Re: Sony Xperia SP Help :(

MI5 — Mon, 28 Oct 2013 20:29:06 GMT

Your sim should connect when the work is completed.

Re: Sony Xperia SP Help :(

Anonymous — Mon, 28 Oct 2013 20:30:58 GMT

Which one should I connect too, 3G or 4G?

Re: Sony Xperia SP Help :(

MI5 — Mon, 28 Oct 2013 20:36:02 GMT

Choose the 4G preferred auto setting. That way the phone will always connect to the fastest data available.

Re: Sony Xperia SP Help :(

Anonymous — Mon, 28 Oct 2013 20:40:37 GMT

Thank you for your help.

Re: Sony Xperia SP Help :(

MI5 — Mon, 28 Oct 2013 20:41:53 GMT

No probs, it's a nice phone, enjoy

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:08:40 GMT

I cannot get a data connection on my new xperia sp. I have sent active to 2020 & have changed the apn settings to those provided by o2 via email all to no avail. The phone when rebooted comes with the message mobile data is disabled despite mobile data being switched on in the notification bar. I have reset to factory defaults & tried again but no joy. Think I must have a dud phone. My husband's blackberry gets a data signal so poor signal can be ruled out.

Re: Sony Xperia SP Help :(

MI5 — Fri, 31 Jan 2014 19:15:43 GMT

Hi and welcome, yes, I would agree from what you have said, unless you haven't activated the O2 apn in network settings?

Edit, just a second thought. Have you called 202 to check if you have data enabled on your account? It should be on by default but there is always the off chance,.....?

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:32:12 GMT

O2 mobile web lit in network settings. We can only get 2G here. Might that be offending it?

Re: Sony Xperia SP Help :(

MI5 — Fri, 31 Jan 2014 19:33:25 GMT

No, you should still get "G" at the top of the screen and a (slow) data connection.

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:40:51 GMT

I did phone & ask them to check my account settings today as well. Must be a dud. Not sure I want another one of these, what would you reccomend? I have a wee hankering for an iphone 4s...

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:45:55 GMT

Go for the 5s

Re: Sony Xperia SP Help :(

MI5 — Fri, 31 Jan 2014 19:47:17 GMT

Personally, a Galaxy S4, HTC One or Xperia Z1.
Depends on what you like though ?

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:50:22 GMT

Well, the OP is going towards an iPhone, so lets face it. The OP has class

Re: Sony Xperia SP Help :(

MI5 — Fri, 31 Jan 2014 19:52:08 GMT

@Anonymous wrote:
Well, the OP is going towards an iPhone, so lets face it. The OP has class

Do you have anything useful to add

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:55:49 GMT

Not very nice.

Re: Sony Xperia SP Help :(

MI5 — Fri, 31 Jan 2014 19:58:54 GMT

Re: Sony Xperia SP Help :(

Anonymous — Fri, 31 Jan 2014 19:59:06 GMT

😞