topic Re: Galaxy Note google play has stopped working HELP!! in Android

Galaxy Note google play has stopped working HELP!!

Anonymous — Thu, 23 Jan 2014 22:46:27 GMT

My Galaxy Note is showing com.google.process.gapps has stopped working I have tried clearing data, resetting apps, clearing cache, enable and disable and reinable download manager/downloads

Nothing is working.

Please help.

Re: Galaxy Note google play has stopped working HELP!!

Anonymous — Thu, 23 Jan 2014 22:55:01 GMT

I've not used that phone but perhaps a soft reset or last resort Hard Reset may work.

Just google on how.

Re: Galaxy Note google play has stopped working HELP!!

Anonymous — Thu, 23 Jan 2014 23:12:15 GMT

Thanks I'll try that. I must try and back up my stuff first.

Re: Galaxy Note google play has stopped working HELP!!

Anonymous — Fri, 24 Jan 2014 12:41:02 GMT

nothing worked I still need help, should I just take it back to the O2 shop?

Re: Galaxy Note google play has stopped working HELP!!

MI5 — Fri, 24 Jan 2014 14:49:45 GMT

Follow the reset instructions here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/How-To-Reset-your-Samsung-after-a-Firmware-Update/m-p/585756#M27176

Re: Galaxy Note google play has stopped working HELP!!

gemz4the1 — Fri, 24 Jan 2014 17:23:57 GMT

I had an update for Google Play on my Galaxy a few days ago and after I restarted it, it seems to be working fine. Did you do the update?