topic Re: Accidental Damage in Android

Accidental Damage

Anonymous — Tue, 12 Nov 2013 13:07:05 GMT

Ok got my s3 back in july/august now its been damaged by water can it get replaced??

Re: Accidental Damage

Anonymous — Tue, 12 Nov 2013 13:09:07 GMT

Who's insurance do you have ?

Check the t&c

Here's the O2 link for theirs.
http://www.o2.co.uk/money/mobileinsurance

Re: Accidental Damage

perksie — Tue, 12 Nov 2013 13:11:27 GMT

No you can't have it replaced and without insurance you're a bit goosed!

Re: Accidental Damage

Anonymous — Tue, 12 Nov 2013 13:11:54 GMT

I bought it with phones 4 u but didnt purchase theres as I believe I am covered under the home insurance but was wondering as it hasnt been a year does it get covered under some sort of warrenty? I cant believe it happened I am ever so careful with my phones

Re: Accidental Damage

Anonymous — Tue, 12 Nov 2013 13:13:47 GMT

It wouldn't be covered under warranty as you have damaged it with water you would be best to claim off of your house insurance

Re: Accidental Damage

perksie — Tue, 12 Nov 2013 13:17:13 GMT

@Anonymous wrote:
I bought it with phones 4 u but didnt purchase theres as I believe I am covered under the home insurance.....

There's your solution, let's hope you have full cover with them.

How could you even imagine this would be covered by the guarantee?

Re: Accidental Damage

Anonymous — Tue, 12 Nov 2013 13:36:21 GMT

You would just have to pay your excess fee and your premium would possibly increase on your re sign up

Also check any bank account you have as some do offer cover (check their t&c for water damage.) again an excess fee would be applied most probably.

Re: Accidental Damage

jonsie — Tue, 12 Nov 2013 16:41:00 GMT

@Anonymous wrote:
and your premium would possibly increase on your re sign up

It's my experience that premiums will go up irrespective of any claims. Best bet would be to change insurer when the premium is due.

Re: Accidental Damage

Anonymous — Tue, 12 Nov 2013 16:44:30 GMT

I used to get a no claims bonus on my home insurance. This would be lost if a claim was made.

And when someone signs up to another insurance company one of the questions can be ; have you made a claim in the last x amount of years !

😞

Re: Accidental Damage

perksie — Tue, 12 Nov 2013 16:44:48 GMT

@jonsie wrote:
It's my experience that premiums will go up irrespective of any claims. Best bet would be to change insurer when the premium is due.

I have to agree to that. as long as you don't have one of these silly added value bank accounts.

Re: Accidental Damage

Mr-Mixalot — Thu, 14 Nov 2013 12:25:08 GMT

@perksie wrote:
@jonsie wrote:
It's my experience that premiums will go up irrespective of any claims. Best bet would be to change insurer when the premium is due.
I have to agree to that. as long as you don't have one of these silly added value bank accounts.

I don't think they're silly, quite useful actually

Re: Accidental Damage

perksie — Thu, 14 Nov 2013 12:29:06 GMT

@Mr-Mixalot wrote:
I don't think they're silly, quite useful actually

Wait until you want to do something that's outside of what you thought was included in the package!

You may well be wondering what you were paying for.