topic Re: phone book recovery in Android

phone book recovery

Anonymous — Sun, 03 Nov 2013 10:08:17 GMT

Hi, my old phone has died and all my contacts were saved to the phone memory not the sim. Is there any way to get all my old contacts onto my new phone? Thanks.

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:12:27 GMT

Were they backed up anywhere else at all?

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:32:43 GMT

Not that I'm aware of.

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:34:10 GMT

Which phone was it?

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:45:54 GMT

Samsung galaxy ace

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:51:34 GMT

Hi,

Hopefully these were backed upto Gmail as an example etc or to some form of PC Suite.

GMail Link to restore contacts : https://support.google.com/mail/answer/1069522?hl=en

http://www.wikihow.com/Restore-Google-Contacts

If not its a learning curve and a process of re entering them.

What went wrong with the phone.

Try a hard reset !

http://www.hard-reset.com/samsung-galaxy-ace-s5830-hard-reset.html

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:46:33 GMT

Was it backed up to kies at all

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 10:50:31 GMT

I was playing a game and the phone crashed and wouldn't restart

Re: phone book recovery

Anonymous — Sun, 03 Nov 2013 11:02:10 GMT

@Anonymous wrote:
I was playing a game and the phone crashed and wouldn't restart

Pull the battery

Soft reset :

To soft-reset your samsung galaxy phone Press and hold Volume Up and Power Button for 5 secs. Device will turn off and restart again. your samsung galaxy has been soft reset

Have you tried the hard reset ?

http://www.hard-reset.com/samsung-galaxy-ace-s5830-hard-reset.html

This hard reset could delete saved data.

Re: phone book recovery

Bambino — Sun, 03 Nov 2013 11:55:58 GMT

Check your Gmail account. If your contacts were saved to your phone, they should be in Gmail as well. When you set up your new phone and log in to Gmail, all your contacts should transfer to your new phone.

Re: phone book recovery

Anonymous — Mon, 04 Nov 2013 21:20:34 GMT

Hi, tried hard reset but it didn't work, thanks for the suggestions though.

Re: phone book recovery

Bambino — Mon, 04 Nov 2013 21:35:05 GMT

Did you check your Gmail account to see if your contacts were there?

Re: phone book recovery

jonsie — Tue, 05 Nov 2013 03:48:30 GMT

When you first set the phone up you would have to have used a Gmail account. Contacts are automaticall backed up there. Just sign in your Gmail account on a PC and use the restore function to put the contacts back onto your phone.