https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557288#M25078 Phone 0844 847 0202 to arrange to return the handset.<BR /><BR />Help link.<BR /><BR /><A target="_blank" href="http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=12876">http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=12876</A> Mon, 28 Oct 2013 18:04:03 GMT Anonymous 2013-10-28T18:04:03Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557282#M25077 <P>Bought a Samsung Galaxy S4 mini through o2 online. I've only had it for 3 days and the phone keeps switching itself off. Where do i return the phone to?</P> Mon, 28 Oct 2013 17:38:44 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557282#M25077 Anonymous 2013-10-28T17:38:44Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557288#M25078 Phone 0844 847 0202 to arrange to return the handset.<BR /><BR />Help link.<BR /><BR /><A target="_blank" href="http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=12876">http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=12876</A> Mon, 28 Oct 2013 18:04:03 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557288#M25078 Anonymous 2013-10-28T18:04:03Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557290#M25079 <P>Did the delivery note also have a return address label?</P><P>Each phone I have received through courier or post has had one.</P><P>&nbsp;</P> Mon, 28 Oct 2013 18:09:36 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557290#M25079 aldaweb 2013-10-28T18:09:36Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557394#M25104 <P>Thanks for the replies. Package didn't come with the return of address label.</P> Mon, 28 Oct 2013 21:40:01 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557394#M25104 Anonymous 2013-10-28T21:40:01Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557410#M25111 No worries.<BR /><BR />Use the number I provided. Mon, 28 Oct 2013 22:02:31 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557410#M25111 Anonymous 2013-10-28T22:02:31Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557452#M25115 Do it soon though, otherwise they will say they need to try and repair it first! Tue, 29 Oct 2013 10:24:17 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/557452#M25115 Anonymous 2013-10-29T10:24:17Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/558176#M25154 <P>Well, the phone now seems fine since I put the original battery back in. I think the high capacity one I bought from ebay was switching it off. Nearly 2 days now with the original back in and no problems so far.</P> Wed, 30 Oct 2013 20:33:28 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/558176#M25154 Anonymous 2013-10-30T20:33:28Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/558190#M25157 and this is exactly why Samsung are bringing in measures to prevent the use of non standard batteries and accessories..... Wed, 30 Oct 2013 20:48:56 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/558190#M25157 MI5 2013-10-30T20:48:56Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559252#M25285 <P>Still no problems, phone is working fine. Taught me a lesson to make sure I buy an original Samsung battery.</P> Fri, 01 Nov 2013 17:45:32 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559252#M25285 Anonymous 2013-11-01T17:45:32Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559518#M25302 Same thing I learned with SD memory card, branded are more expensive but last longer especialy from ebay... Sat, 02 Nov 2013 10:15:50 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559518#M25302 Anonymous 2013-11-02T10:15:50Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559524#M25304 If I remeber there was couple accidents with third party accesories in Asia recently... Sat, 02 Nov 2013 10:17:05 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559524#M25304 Anonymous 2013-11-02T10:17:05Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559562#M25305 These cheap accessories off ebay and the like give manufacturers a bad name...... Sat, 02 Nov 2013 11:11:12 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559562#M25305 MI5 2013-11-02T11:11:12Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559622#M25311 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a> wrote:<BR />These cheap accessories off ebay and the like give manufacturers a bad name......<HR /></BLOCKQUOTE><P>Sadly it wasn't until the third post that it was mentioned that a non-official battery had been used. <img id="smileyfrustrated" class="emoticon emoticon-smileyfrustrated" src="https://community.o2.co.uk/i/smilies/16x16_smiley-frustrated.gif" alt="Smiley Frustrated" title="Smiley Frustrated" /></P><P>&nbsp;</P><P>Why won't people post the full story and make it easier to help?</P> Sat, 02 Nov 2013 13:03:06 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559622#M25311 perksie 2013-11-02T13:03:06Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559630#M25313 <P><IMG border="0" title="threequestions.jpg" align="center" alt="threequestions.jpg" src="https://community.o2.co.uk/t5/image/serverpage/image-id/5440i01682741AF4B3F69/image-size/original?v=mpbl-1&amp;px=-1" /></P> Sat, 02 Nov 2013 13:31:56 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559630#M25313 MI5 2013-11-02T13:31:56Z https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559638#M25315 <P>Sorry, I forgot we had her to help now! <img id="smileyembarrassed" class="emoticon emoticon-smileyembarrassed" src="https://community.o2.co.uk/i/smilies/16x16_smiley-embarrassed.gif" alt="Smiley Embarassed" title="Smiley Embarassed" /></P> Sat, 02 Nov 2013 14:13:09 GMT https://community.o2.co.uk/t5/Android/Faulty-phone-return/m-p/559638#M25315 perksie 2013-11-02T14:13:09Z