topic Re: Samsung galaxy Ace suddenly not receiving or sending texts in Android

Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 19:59:07 GMT

Hi,can anyone help, phone working fine earlier in day now not receiving or sending texts.i can still ring out and receive calls.No settings have been changed,tried shutting phone down and all obvious things.
Thanks

Re: Samsung galaxy Ace suddenly not receiving or sending texts

jonsie — Thu, 03 Oct 2013 20:03:51 GMT

http://status.o2.co.uk/

What's happening where you are?

Update 20:00hrs

We are continuing to work on a fix for the remaining customers who are still experiencing difficulties using their mobile phone.We again apologise for the inconvenience.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 20:06:11 GMT

I can send text,and make calls, but cannot receive texts or calls. I have tried restarting to. A trip to local shop tomorrow I think. sorry I cant help but Thought i`d let you know others are having problems too.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 20:08:32 GMT

I`m in South Wales. you?

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 20:09:07 GMT

@Anonymous wrote:
I can send text,and make calls, but cannot receive texts or calls. I have tried restarting to. A trip to local shop tomorrow I think. sorry I cant help but Thought i`d let you know others are having problems too.

People are being hit in different ways.

The o2 High-Street store will not be able to assist you with a network outage.

http://status.o2.co.uk/

Re: Samsung galaxy Ace suddenly not receiving or sending texts

MI5 — Thu, 03 Oct 2013 20:09:27 GMT

@Anonymous wrote:
I`m in South Wales. you?

It's a national problem.....

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 20:11:02 GMT

@MI5 wrote:
@Anonymous wrote:
I`m in South Wales. you?
It's a national problem.....

You dont say

Re: Samsung galaxy Ace suddenly not receiving or sending texts

MI5 — Thu, 03 Oct 2013 20:11:46 GMT

So I'd heard..... somewhere - Just can't remember where I read it

Re: Samsung galaxy Ace suddenly not receiving or sending texts

jonsie — Thu, 03 Oct 2013 20:12:08 GMT

@MI5 wrote:
@Anonymous wrote:
I`m in South Wales. you?
It's a national problem.....

I'm in Manchester but my next door neighbour has no problem. It depends which customer base you are on.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 20:29:30 GMT

I'm experiencing problems with receiving texts and calls, but I can call and send texts myself.. really weird.. does anyone know when this is gonna end?

many thanks for any info!

Re: Samsung galaxy Ace suddenly not receiving or sending texts

jonsie — Thu, 03 Oct 2013 20:32:35 GMT

No timescales yet, they are 'working' on it.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 20:34:48 GMT

I'm from Grimsby,N.E Lincs

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Thu, 03 Oct 2013 22:41:46 GMT

Hi, iv got the same phone and a similar problem, I can only send some texts and cant dial to mobiles but can to landlines. My phone was fine earlier too and nothing has been changed either.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Fri, 04 Oct 2013 05:46:30 GMT

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Mon, 17 Feb 2014 15:01:01 GMT

Received a message this morning, to say a text I sent on 9th Feb had failed! Tried to send a text and got failed immediately.

Reset phone by switching off and on again and text went. Received another text from a friend, dated today (17th) and at the current time. Seems that had been sent yesterday, Sunday.

Why does my phone stop sending and receiving texts and doesn't tell me till I switch it off?

Galaxy Ace

Re: Samsung galaxy Ace suddenly not receiving or sending texts

MI5 — Mon, 17 Feb 2014 15:51:48 GMT

It's a network issue.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

Anonymous — Fri, 12 Sep 2014 22:53:10 GMT

My partner has a problem recieving texts. I do not believe it is a network issue as he recently changed to O2 and had the issue prior to joining the network. We have tried all of the obvious things (short of re-setting the handset) and some not so obvious which leads me to believe it is a handset issue

Re: Samsung galaxy Ace suddenly not receiving or sending texts

MI5 — Fri, 12 Sep 2014 22:56:19 GMT

It could be that there are numbers on the blocked list - You need to check in both the phone and message app for any numbers that may be blacklisted.

Re: Samsung galaxy Ace suddenly not receiving or sending texts

jonsie — Fri, 12 Sep 2014 22:56:34 GMT

Is this all texts or just from one person?