topic Re: Cannot receive long text messages in Android

Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 11:30:55 GMT

Hiya,

I have a Huawei Ascend w1 phone and I received a text message from my sister earlier and it said ''Get media content now'' so I clicked it and nothing happened. I have tired several times and searched everywhere in my phone for any downloaded content etc and nothing, so I asked my sister what it was she sent me, was it a picture or music etc and she said no its just a long text message. So I cannot receive long text messages. Can somebody help me sort this please?

Thank you

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 11:34:21 GMT

It may have converted to a mms.

Turn your 3g data on and or phone o2 to have your account provisioned for mms messages.

Check your apn settings.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Or text ACTIVE to 2020 , save the settings and turn your phone off and back on.

Re: Cannot receive long text messages

jonsie — Mon, 30 Sep 2013 11:33:39 GMT

A long text would have been sent as a media message. Contact customer service to make sure mms is provisioned on your account.

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 11:36:40 GMT

Ok thank you i will try that

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 11:40:10 GMT

I text active to 2020 and they are asking me for the senders pin. I assume the sender is o2. How do i get their pin in order to update my phone?

Re: Cannot receive long text messages

MI5 — Mon, 30 Sep 2013 11:40:54 GMT

Try 0000 or 1234

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 11:41:35 GMT

Thanks

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 11:47:33 GMT

Ok i did that and i had an o2 message saying my settings were updated etc but when i still click on ''get media content'' nothing still comes up. I turned the phone on and off also, should i get my sister to resend the message?

Re: Cannot receive long text messages

MI5 — Mon, 30 Sep 2013 11:58:04 GMT

Yes, or you could try sending an MMS to yourself.

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 12:07:33 GMT

You still may have to ring o2 on 202 contract or 4445 payg to have your account provisioned.

Let us know when your all set up ok.

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 12:25:48 GMT

I got through to o2 and yes its all done and working now, Thank you everyone for all your help!!!

Re: Cannot receive long text messages

jonsie — Mon, 30 Sep 2013 12:27:03 GMT

Glad you got it sorted

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 12:30:22 GMT

@Anonymous wrote:
I got through to o2 and yes its all done and working now, Thank you everyone for all your help!!!

You're very welcome.

Remember it costs to send MMS messages and is not normally part of your normal text allowance.

Typically ;

£0.25p on payg.

£0.35p on Contract.

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 12:28:32 GMT

Thank you for that also as i didnt know. Im useless with phones, so thanks again

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 12:38:49 GMT

@Anonymous wrote:
Thank you for that also as i didnt know. Im useless with phones, so thanks again

Just didnt want you racking up unknown costs !

You could add the MMS Bolt on if needed. £5.11 a month for 50mms.

Alternatives such as WhatsApp and Viber exist which dont cost you to use. They work on your data allowance.

It just means the person you are sending pictures to must have the same app installed.

WhatsApp is free for the 1st year and then you have to pay for a licence to carry on using it.

Take care.

Re: Cannot receive long text messages

Anonymous — Mon, 30 Sep 2013 13:05:46 GMT

@Anonymous wrote:
WhatsApp is free for the 1st year and then you have to pay for a licence to carry on using it.

I think it is 69p after the first year, so shouldn't break the bank! Kik Messenger is an alternative.