topic Re: Sony Xperia Z1 just died! in Android

Sony Xperia Z1 just died!

Anonymous — Thu, 26 Sep 2013 15:47:27 GMT

I've only had this phone for 6 days and was in the middle of sending a text when the screen just went blank. I'm now unable to restart the phone and if i try a charge there is also no response.

Has anyone else had this?

Re: Sony Xperia Z1 just died!

Anonymous — Thu, 26 Sep 2013 15:56:35 GMT

Was the battery very low?

Re: Sony Xperia Z1 just died!

Anonymous — Thu, 26 Sep 2013 15:58:58 GMT

No, it still had more than 50% left.

Re: Sony Xperia Z1 just died!

MI5 — Thu, 26 Sep 2013 16:09:51 GMT

Personally I'd be on to O2 for a replacement phone asap.

Re: Sony Xperia Z1 just died!

Anonymous — Thu, 26 Sep 2013 16:16:51 GMT

It's back!

http://crave.cnet.co.uk/mobiles/sony-apologises-for-xperia-z-sudden-death-glitch-50010732/

You can probably sort it yourself BUT only if you are comfortable flashing FTF files via Flashtool?

If not you could try and run the repair option fro the Sony Software on your computer.

Re: Sony Xperia Z1 just died!

masterwai — Thu, 26 Sep 2013 16:16:56 GMT

damn! unlucky! yea get on the blower to o2 for a new handset.

Mine went blank a couple of times but came back after a couple of minutes

Re: Sony Xperia Z1 just died!

Anonymous — Fri, 27 Sep 2013 08:24:14 GMT

Mine did too, I was told by O2 tech support connect usb cable to phone & power supply on then hold upper volume button & ON button at the same time for 10 seconds and see if it works mine needed two attempts if not call O2 for a replacement handset

Re: Sony Xperia Z1 just died!

Anonymous — Tue, 08 Oct 2013 11:53:57 GMT

It has just happened to my new Xperia Z1 10 minutes ago!!

I was browsing through some of my photographs and the phone just died. I couldn't bring it back to life so, in a panic, searched and found this page. I followed the link on here and tried the volume up and power button at the same time. It took a couple of attempts but it has brought the device back to life! What the hell was that about? I wonder if all Z1's suffer from this issue or if its just some of them?

Re: Sony Xperia Z1 just died!

jonsie — Tue, 08 Oct 2013 11:59:28 GMT

It's a bit worrying but hopefully it's not affecting all handsets. If it happens again maybe a full factory reset after backing up. Should you get the problem again then send the phone back to the manufacturer.

Re: Sony Xperia Z1 just died!

Anonymous — Sun, 20 Oct 2013 17:33:10 GMT

my z1 has just done exactly the same having trouble trying to get it to come back

Re: Sony Xperia Z1 just died!

Anonymous — Sun, 20 Oct 2013 17:52:16 GMT

Nice to see Sony build quality on the early Z1 handsets is up to there usual standard

Re: Sony Xperia Z1 just died!

jonsie — Sun, 20 Oct 2013 20:16:33 GMT

@Anonymous wrote:
my z1 has just done exactly the same having trouble trying to get it to come back

Did you manage to resuscitate the phone?

Re: Sony Xperia Z1 just died!

Anonymous — Tue, 22 Oct 2013 10:49:36 GMT

You guys know there's a reset button next to the sim card right? little red button, just hold it down for a couple of seconds and the phone will reboot.

Re: Sony Xperia Z1 just died!

MI5 — Tue, 22 Oct 2013 10:54:42 GMT

There's one on my SP so it makes sense that there's one on the Z1.