topic Re: Samsung Android wifi issues in Android

Samsung Android wifi issues

Anonymous — Thu, 26 Sep 2013 15:32:40 GMT

Hey all! have had nothing but problems with my galaxy s3 mini since bought it - most recently the phone is saying that it can detect wifi signals but for some reason will not connect - apparently there are issues obtaining an IP address and some sort of DNS problem/ network configuration. Also over past few months have had to factory reset at least 4 times to get rid of problems with play store not loading and messages galore about gapps processes etc not working.

Anyone experiencing similar problems??

Re: Samsung Android wifi issues

MI5 — Thu, 26 Sep 2013 16:11:26 GMT

Sounds like your software is corrupt. Usually these phones are very stable. I'd get it in for repair and have it checked out.

Re: Samsung Android wifi issues

Anonymous — Mon, 30 Sep 2013 08:23:26 GMT

been sent for repair twice now! said was repaired but same fault recurred. Eventually sent a replacement phone and guess what.... that did not work either! even brought it to o2 shop to check wasnt my wifi or hub and they confirmed problem with the phone

Re: Samsung Android wifi issues

MI5 — Mon, 30 Sep 2013 08:28:41 GMT

This happens often unfortunately. The replacement phone you received would have been a refurbished phone which a customer had previously returned (possibly because of the same error). O2 just repackage and send them out again hoping that the new customer doesn't find the original problem.....

Re: Samsung Android wifi issues

Anonymous — Tue, 01 Oct 2013 09:24:59 GMT

i was sent another galaxy - did exactly the same thing - argued and was offered a sony xperia in its place - guess what - it does exactly the same thing! worse - when trying to resolve it i have knocked off my home wifi and it wont obtain an ip address now either!

Re: Samsung Android wifi issues

jonsie — Tue, 01 Oct 2013 09:26:45 GMT

To be honest, after 3 different phones I would be looking at your home wifi router as the issue.

Re: Samsung Android wifi issues

MI5 — Tue, 01 Oct 2013 09:27:29 GMT

Something more than a phone issue here.....

Re: Samsung Android wifi issues

perksie — Tue, 01 Oct 2013 16:16:11 GMT

Almost certainly a router issue, have you tried using your phone to connect to wi-fi elsewhere?

If it works that would confirm it.