topic Re: o2 text message in Android

o2 text message

Anonymous — Sat, 21 Sep 2013 07:13:09 GMT

Hi Guys

My wife has a samsung s2 and keeps getting a text message from o2 that just says " Message size 157KB Expires 23:31,20 sep" then has a box underneath that says download,.

If you click on download it says downloading but does not download the message.

any ideas?

thansk ab

Re: o2 text message

Anonymous — Sat, 21 Sep 2013 08:14:54 GMT

I assume clearing it does not help.

Wondering if it's some form of config message or a mms.

If you contact live chat they should be able to help.

http://www.o2.co.uk/mobile/contactus

Or phone customer services although be aware of the delays due to the iPhone launch. Their number is in the contact link at the bottom of the page.

Re: o2 text message

jonsie — Sat, 21 Sep 2013 11:29:29 GMT

It sounds like your wife has received a picture message. Is mobile data switched on? Check with O2 that MMS is provisioned on the account or check the settings here:

O2 APN Settings | Geek Squad

Re: o2 text message

Anonymous — Mon, 23 Sep 2013 09:38:44 GMT

Hi have cleared them before then after a week or so she gets another one will try live chat next weekend when i have tiime thanks

Re: o2 text message

Anonymous — Mon, 23 Sep 2013 09:41:59 GMT

Hi Jonsie
she does not have mobile data turned on as she is payg but connects to home wifi when in house, she can get MMS

thanks

Re: o2 text message

Anonymous — Mon, 23 Sep 2013 09:42:37 GMT

@Anonymous wrote:
Hi have cleared them before then after a week or so she gets another one will try live chat next weekend when i have tiime thanks

Ok and I hope speaking to them clears the issue up for you.

Luck.

Re: o2 text message

jonsie — Mon, 23 Sep 2013 09:46:59 GMT

Are these messages received from just one person? Have you tried switching on mobile data to download them?

Re: o2 text message

perksie — Mon, 23 Sep 2013 15:35:43 GMT

According to O2 on Twitter:

MMS can only be sent over an O2 data connection. To send a picture over WiFi, try using an IM app or email. #O2Guru

Re: o2 text message

Anonymous — Mon, 23 Sep 2013 18:10:48 GMT

@perksie wrote:
According to O2 on Twitter:

MMS can only be sent over an O2 data connection. To send a picture over WiFi, try using an IM app or email. #O2Guru

That is right, you need to be on mobile data to receive MMS. Wifi will not work.

Re: o2 text message

Anonymous — Sat, 02 Nov 2013 07:53:03 GMT

Finally got time to pop into o2 shop seems like they are just messages from o2 adverts the girl in the shop believes. And if my wife wants to read them she has to turn on mobile data and being on payg this will incurred a charge, maybe its o2 way of making money.

thanks for your help

Re: o2 text message

perksie — Sat, 02 Nov 2013 12:59:11 GMT

If you want the messages turn it on, if not don't, but there's little point owning a smartphone and not using it for the purpose it was made.

Re: o2 text message

Anonymous — Sat, 02 Nov 2013 21:57:29 GMT

Its my old phone and all she wants it for is to make and receive calls and the odd text, as to why o2 wants to send her picture massages I don't know