topic Re: Frozen HTC in Android

Frozen HTC

Anonymous — Fri, 20 Sep 2013 22:05:27 GMT

Help!

My HTC One has frozen for the past 3 hours. The little green light is flashing like i have a message but it won't let me into the phone, or the screen won't light it, or it won't let me restart it! karen x

Re: Frozen HTC

perksie — Fri, 20 Sep 2013 22:15:41 GMT

Press and hold the power button for at least 10 seconds.

It should then restart.

Re: Frozen HTC

Anonymous — Sat, 21 Sep 2013 05:29:19 GMT

Hi,

If the soft reset does not work, and I hope it does then their are alternatives but these could delete your saved data.

A hard reset.

https://support.htc.com/en-uk/005-HTC_One/0A0/030/010

Hope all goes well.