topic Re: Unlocking time in Android

Unlocking time

Anonymous — Wed, 05 Jun 2013 10:12:51 GMT

I was advised on the o2 support,it would take 5-7 days to unlock my HTC wildfire phone.

10 days on nothing heard. Are o2 deliberately being awkward?

Re: Unlocking time

MI5 — Wed, 05 Jun 2013 10:17:08 GMT

The code has to be requested from HTC, so it's maybe them that are slow..... However, a chase up wouldn't hurt. I assume you filled out and sent in the request form?

Re: Unlocking time

Anonymous — Wed, 05 Jun 2013 10:23:54 GMT

The operater on live chat took details ime number etc. checked with support 5 days on and confirmed request had been put in.

Re: Unlocking time

MI5 — Wed, 05 Jun 2013 10:36:10 GMT

I'd fill out the form myself.... http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=17424

Re: Unlocking time

Anonymous — Wed, 05 Jun 2013 10:49:32 GMT

Thanks for link but page will not open,02 site not responding

Re: Unlocking time

MI5 — Wed, 05 Jun 2013 11:06:17 GMT

It will, try again later.

Re: Unlocking time

MI5 — Wed, 05 Jun 2013 11:12:15 GMT

Try the direct link to the form https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Re: Unlocking time

Anonymous — Wed, 05 Jun 2013 11:41:19 GMT

Thanks request sent.

Re: Unlocking time

MI5 — Wed, 05 Jun 2013 11:45:35 GMT

Good luck. It's more reliable that way.....