topic Re: Unlock O2 phone in Android

Unlock O2 phone

Anonymous — Sun, 26 May 2013 10:09:49 GMT

Hi I have bought a second hand Galaxy S2 which is locked to O2. I need to unlock the same to use it abroad while on holiday with local sim. What is the best and cheapest solution. Many thanks.

Re: Unlock O2 phone

MI5 — Sun, 26 May 2013 10:27:32 GMT

Fill out the form https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form you need a payg sim in it with £15 credit. You also need to make calls to register the sim to phone.

Re: Unlock O2 phone

Anonymous — Sun, 26 May 2013 11:40:21 GMT

Some times the support team might reject the unlock request, they did on my old Galaxy S2 last week, I was on with someone on the O2 chat yesterday and they said it would be done on priority within the next 7 days.

If the phone is still in contract, which is unlikely if it's second hand, that's why they might reject the unlock request.

Re: Unlock O2 phone

perksie — Sun, 26 May 2013 14:25:05 GMT

@Anonymous wrote:
If the phone is still in contract, which is unlikely if it's second hand, that's why they might reject the unlock request.

O2 will unlock phones in contract.

Re: Unlock O2 phone

MI5 — Sun, 26 May 2013 14:34:54 GMT

Just posting more rubbish, as usual. This, from someone who preaches quality is better than quantity......?

Re: Unlock O2 phone

perksie — Sun, 26 May 2013 14:37:48 GMT

Go easy MI5, at least that post didn't have the word "hate" in it!

Re: Unlock O2 phone

MI5 — Sun, 26 May 2013 14:40:09 GMT

I'm full of lurve today

Re: Unlock O2 phone

Anonymous — Sun, 26 May 2013 14:43:22 GMT

On the contrary, I sent a request to O2 via the chat last week, I found out yesterday that it wasrejected by the support team, I submitted it again, and it will be done as priority within 7 days.

Re: Unlock O2 phone

MI5 — Sun, 26 May 2013 14:51:57 GMT

That may be so but it has nothing at all to do if the phone is on contract or otherwise.....

Re: Unlock O2 phone

jonsie — Sun, 26 May 2013 15:02:35 GMT

If the unlock is rejected it can be a number of reasons, most problems are due to the correct procedure not followed or incomplete info on the unlock form.

Re: Unlock O2 phone

Anonymous — Sun, 26 May 2013 17:00:58 GMT

If in contract. It's free or as mi5 correctly states £15 credit on payg to unlock but you need to make a few chargeable calls & text first so top up by £20 to be sure