topic play store in Android

play store

Anonymous — Sat, 25 May 2013 22:44:59 GMT

I have a samsung galaxy s3 and my play store wont work. when i click on it, it comes up with a grey screen for a slit second then dissapears. ive cleared cache and data and uninstalled updates but i still have the same problem. how can i fix this?

Re: play store

MI5 — Sat, 25 May 2013 22:56:17 GMT

Sounds like it needs a factory reset.

Re: play store

version7point0 — Sun, 26 May 2013 06:53:07 GMT

Hi Hanhan27.

One more thing to check unless you have already factory reset.

Go into settings and applications, then manage applications (or similar depending on your device).

Show all applications and go right to the bottom, you may have an item called "Download Manager", if it is there it is likely that it is disabled, just tap the item and enable it, reboot your device and all will be right in the world.

If it is not at the bottom of the list, and enabled, clear its data and cache, check then just continue with the factory reset if it is still an isue.

Hope you get it sorted.