topic Re: multi texts in Android

multi texts

Anonymous — Fri, 26 Apr 2013 17:09:56 GMT

Hi,

I am looking for some help please, I have a samsung galaxy 11 handset, my problem is that I quite often receive the same text more than once in fact up to 6 times, I also get a text and then receive it again maybe after 2 hours. These texts come from family and friends and are by people using different networks including O2......customer services where no help at all. the problem occured just after I got the phone, so when I first complained to O2 they suggested a new sim card and for a couple of weeks that was fine but now the problem has re - occured. Has anyone else had the same problem and with this handset and how did you get it resolved.............Thank you

Liz

Re: multi texts

Anonymous — Fri, 26 Apr 2013 17:14:59 GMT

Over to you MI5 .........:smileyhappy:

Re: multi texts

Anonymous — Fri, 26 Apr 2013 17:39:11 GMT

If theproblem went away after a new sim but has now come back that would suggest to me there is something wrong with either the sim card or the handset possibly the sim card reader part

Re: multi texts

MI5 — Fri, 26 Apr 2013 17:45:11 GMT

It's usually a SIM card fault....

Re: multi texts

Anonymous — Fri, 26 Apr 2013 17:47:33 GMT

That would be my choice of thing to change first again

Re: multi texts

Anonymous — Sat, 27 Apr 2013 08:39:47 GMT

thanks guys I will get back to O2 and ask for another sim card and try that again failing that working then I am thinking it must be the handset that is faulty.................

Liz

Re: multi texts

MI5 — Sat, 27 Apr 2013 12:52:02 GMT

There is nothing on the phone that can cause this. It's either the SIM or the network playing up.