topic Re: Samsung Galaxy Ace non existent text message in Android

Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 10:27:18 GMT

Hi, my Samsung galaxy ace is showing a non existent text message. I clear the pull down notification but as soon as I start using the mob, the text msg alert shows at the top and there's a constant number 1 showing at the bottom. I've tried looking for tw launcher in All settings but there isn't one, as mentioned in a previous thread dated June last year. Is there any more help available please?

Liamaiden

Re: Samsung Galaxy Ace non existent text message

jonsie — Sat, 19 Jan 2013 11:45:42 GMT

Are you sure it's not voicemail?

Re: Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 12:22:03 GMT

Hi Jonsie,

It is definitely not a v/mail, the icon is different and I've double checked. On the pull down notification screen the text shows there but when I tap on it, it takes me to a blank message screen, ready for me to start a new message. The number 1 in the mail icon bottom on my screen never goes away. I can clear the mail icon top left on screen by clearing the notification bar but as soon I start doing anything else it comes back. I have cleared all texts, all logs and all caches but short of reformatting the mob i don't know what else to do...

Re: Samsung Galaxy Ace non existent text message

MI5 — Sat, 19 Jan 2013 12:38:06 GMT

Open the message app and press menu then select "system messages" see if you have anything in there? (wording of description maybe different depending on firmware)

Re: Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 12:52:35 GMT

Hi M15

when I press the message app left hand corner I get the choice of compose, delete threads, config messages, search and settings. I've been into each one and there is no menu to select, or system messages. Am I going into the wrong place?

Re: Samsung Galaxy Ace non existent text message

MI5 — Sat, 19 Jan 2013 12:55:25 GMT

It should be in config or settings, might be called "push" messages, sorry but it's been so long since I used Gingerbread I can't remember exactly.

Re: Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 13:04:45 GMT

In config I have 4 entries all to do with application browser, 2 dated march 2012, 2 dated April 2011, nothing else. In settings under text message settings I have delivery reports, manage SIM card msgs (0), message centre, input mode and reply path. There are other headings but to do with storage, mms, cell broadcasting settings and notification settings. Nothing to do with push....even tho I feel like pushing me mob somewhere...;( lol

Re: Samsung Galaxy Ace non existent text message

MI5 — Sat, 19 Jan 2013 13:10:51 GMT

When you said you had cleared the cache - how did you do it?

Re: Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 13:16:46 GMT

Like you told someone last June...settings, applications, manage applications, selected All and went thru everything listed, clearing all caches (while I was there). Even checked things stored on my SD card just to make sure.

Re: Samsung Galaxy Ace non existent text message

MI5 — Sat, 19 Jan 2013 13:28:30 GMT

Ok, really strange one as if you have cleared everything the phone definitely thinks you have a "real" message.... If you click on the message in the notification bar and let it open, can you press and hold on the blank message and select delete ?

Re: Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 14:35:35 GMT

I've tried that too. When I tap it I expect to go to the message but it no longer exists. Instead it gives me a blank text message to start. So....I sent a text message to the sender of the rogue text to see if that would 'use it' but no luck. The only option I get is to discard it. Which I do. But it doesn't. I feel a reformat coming on...the mob is due for upgrading at the end of March but I think I can do it a month early. I'm loathe to reformat in case I lose something important...

Re: Samsung Galaxy Ace non existent text message

MI5 — Sat, 19 Jan 2013 14:41:11 GMT

It's sounding like that's becoming your only option..... Use something like "Myphone Explorer" to back up and you'll have everything safe, but it's still a major PITA!!

Re: Samsung Galaxy Ace non existent text message

Anonymous — Sat, 19 Jan 2013 14:49:22 GMT

Thanks for all your help M15, it's greatly appreciated. And it's moved me up a level apparently, Beginner, so can't all be bad lol. And thanks for the back up info too, I'd rather have advice from someone than find something in the 'Yellow Pages'. Need to do some research before next mob but I do like Samsungs so maybe the S3....thanks again

Re: Samsung Galaxy Ace non existent text message

MI5 — Sat, 19 Jan 2013 14:57:43 GMT

No worries mate. Sorry I couldn't help more. Some problems are easier "hands on" than by forums.... I can recommend the S3 if you are a Samsung fan or the Nexus 4 if you want pure android....

Re: Samsung Galaxy Ace non existent text message

Anonymous — Thu, 01 Aug 2013 16:02:25 GMT

Did you get this sorted in the end. If so, how? My son's galaxy ace has the same problem!