https://community.o2.co.uk/t5/Other-Devices/Upfront-money/m-p/1724294#M54570 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5579778">@User5</a>&nbsp;</P><P>&nbsp;</P><P>Your best bet is to call the Sales Team on 0800 081 0255&nbsp;</P><P><BR />Also note o2 dont have your money, your bank have put it to one side, pending completion , and if you are not accepted then it will go back into your available funds between 24hrs and 14days later depending on your bank, there is nothing o2 can do to influence this.</P> Fri, 14 Jun 2024 08:21:43 GMT madasaf1sh 2024-06-14T08:21:43Z https://community.o2.co.uk/t5/Other-Devices/Upfront-money/m-p/1724262#M54569 <P>Dear concern&nbsp;</P><P>&nbsp;I tried to order new phone on contract as O2 has taken the upfront of £30 and received a email that we'll be in touch after 24 hours and it's almost 4-5 days I haven't received any confirmation yet&nbsp;</P> Fri, 14 Jun 2024 06:12:03 GMT https://community.o2.co.uk/t5/Other-Devices/Upfront-money/m-p/1724262#M54569 User5 2024-06-14T06:12:03Z https://community.o2.co.uk/t5/Other-Devices/Upfront-money/m-p/1724294#M54570 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5579778">@User5</a>&nbsp;</P><P>&nbsp;</P><P>Your best bet is to call the Sales Team on 0800 081 0255&nbsp;</P><P><BR />Also note o2 dont have your money, your bank have put it to one side, pending completion , and if you are not accepted then it will go back into your available funds between 24hrs and 14days later depending on your bank, there is nothing o2 can do to influence this.</P> Fri, 14 Jun 2024 08:21:43 GMT https://community.o2.co.uk/t5/Other-Devices/Upfront-money/m-p/1724294#M54570 madasaf1sh 2024-06-14T08:21:43Z