topic Re: Set up LTE on Google watch in Other Devices

Set up LTE on Google watch

Tdawg — Fri, 14 Oct 2022 09:19:47 GMT

Hi. I've just got a new LTE Google Watch and I want to set it up on my O2 Account, so I can recieve calls via the watch, but I can find no instruction on how to do this. I think I need an e-sim? Any help/guidance would be greatly appreciated.

Re: Set up LTE on Google watch

Enlli — Fri, 14 Oct 2022 09:55:02 GMT

I don't believe the watch is supported on O2 at the moment.

Here is the lists of networks that do.

https://support.google.com/googlepixelwatch/answer/12652073#networkinfo

Re: Set up LTE on Google watch

madasaf1sh — Fri, 14 Oct 2022 09:56:54 GMT

@Tdawg

You can't, o2 is not supported by the Pixel Watch, the Pixel Watch only supports EE and Vodafone, as such it wont work with LTE on o2.

https://support.google.com/googlepixelwatch/answer/12652073?hl=en-GB

You also need a device / sim plan with EE or Vodafone as well to use the Watch.

Re: Set up LTE on Google watch

Tdawg — Fri, 14 Oct 2022 10:07:37 GMT

Thanks Both, super helpful. Lets hope they start support soon!!

Re: Set up LTE on Google watch

benfrew — Fri, 14 Oct 2022 18:09:48 GMT

I've just been called by o2 sales. I asked for clarity on this and he said they definitely do support it - you just need to call customer service and they can link the watch via eSim to the data plan. I said I didn't really think that was the case, but I'll try anyway. I'm going to be very disappointed if on a call for hours and it ends up being impossible. but I'll report back if it works.

Re: Set up LTE on Google watch

Enlli — Fri, 14 Oct 2022 18:33:18 GMT

Yes, please do report. There is an off-chance that Google's list is out of date

Re: Set up LTE on Google watch

madasaf1sh — Fri, 14 Oct 2022 18:46:49 GMT

@benfrew @Enlli

Googles list isnt out of Date,...

I have a Pixel Watch in front of me, and we are having issues setting up with EE, and Google have asked which network, and if it isnt on EE or Voda, it is unsupported, and you wont get anywhere with the App, as it just stops.. with this screen

It is at this moment in time not compatible with o2, o2 sales are talking tosh, and an esim wont work, as the watch doesnt know about the o2 configuration.

Re: Set up LTE on Google watch

benfrew — Fri, 14 Oct 2022 18:58:47 GMT

Yeah, I tried to explain but they were adamant that it could be done if tech support 'connect' to the date plan via the phone. I have no confidence that's true, but I'll give it a whirl

Re: Set up LTE on Google watch

madasaf1sh — Fri, 14 Oct 2022 19:07:28 GMT

@benfrew

This is the current thread https://support.google.com/googlepixelwatch/thread/183835058?hl=en&msgid=183988381

And this one here... o2 have lied to other customers: https://support.google.com/googlepixelwatch/thread/182966896/will-o2-be-added-as-a-lte-provider-in-uk?hl=en

And Google have confirmed in this thread as well.

Re: Set up LTE on Google watch

EricF — Sat, 15 Oct 2022 14:23:07 GMT

This thread is useful. Excuse ignorance of this question, but if I get an LTE version of the watch, presumably I can still use WiFi connectivity to make calls from my o2 phone sim?

If o2 are included in list of approved companies at a later date, I could look into an e-sim for LTE usage?

Re: Set up LTE on Google watch

madasaf1sh — Sat, 15 Oct 2022 14:33:46 GMT

@EricF

Yes, you can use it over Bluetooth and Wifi, and the phone has to be in close reach of your watch to be able to make calls.

It will not work as a standalone device.

Re: Set up LTE on Google watch

EricF — Sat, 15 Oct 2022 14:54:33 GMT

Perfect. Thanks.

Re: Set up LTE on Google watch

Swampster — Sat, 26 Nov 2022 21:05:49 GMT

Marvelous...

I mean what is the point of offering a LTE watch as an incentive to purchase the Pixel 7 pro on O2 if the ruddy thing doesn't actually work as it's supposed to.

They didn't make that very clear from the outset did they!

Re: Set up LTE on Google watch

Mmm — Fri, 23 Dec 2022 17:23:58 GMT

We were fraudulently mis-sold these products. O2 have history of lying about this, I came on assurances that my Samsung phone and watch with LTE esim would work but it didn't.

Never ever trust these con artists .