topic Re: Proof of purchase in Other Devices

Proof of purchase

Jayne_68 — Sun, 22 May 2022 10:29:15 GMT

Hi, I have just bought the Galaxy watch 4 and have a leaflet to claim a free dual charger, does anyone know what I need to send as proof of purchase as I bought online and don't have an actual receipt.

Thanks

Re: Proof of purchase

Cleoriff — Sun, 22 May 2022 10:35:51 GMT

Hi @Jayne_68

From your orders in your MyO2 or via this guide

Re: Proof of purchase

pgn — Sun, 22 May 2022 10:41:23 GMT

In addition to @Cleoriff's advice above, the offer will be run by Samsung so it's them you need to contact:

https://www.samsung.com/uk/offer/

There is an offer where you get a watch if you buy a Samsung phone.

https://2021.samsungpromotions.claims/watch4/en-GB

Either way, speak to Samsung for clarification. They may accept what was emailed you at time of purchase, or the order info you should have in your MyO2, @Jayne_68:

Good luck!

Re: Proof of purchase

Jayne_68 — Sun, 22 May 2022 10:40:30 GMT

Thanks for replying but this link is just my latest bill, I believe I need some form of invoice or receipt to make the claim.

Re: Proof of purchase

Cleoriff — Sun, 22 May 2022 12:33:59 GMT

@Jayne_68

As i said, you will find the info that Samsung will accept under MY ORDERS in My O2.

http://www.o2.co.uk/myo2