topic Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails in Other Devices

Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails

Merlodsm8 — Mon, 22 Nov 2021 11:18:04 GMT

Purchased Huawei 4G Router from online, new...

Have opted for £15pcm Data Only SIM, which has arrived...

Put the two together, but SIM fails to register...?

Do I need to activate the SIM with the Router's IMEI or anything?

Re: Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails

madasaf1sh — Mon, 22 Nov 2021 11:35:02 GMT

@Merlodsm8

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Re: Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails

Merlodsm8 — Mon, 22 Nov 2021 11:47:54 GMT

Okay, thank you... Shall do...

Didn't think it was my fault!

Re: Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails

MI5 — Mon, 22 Nov 2021 14:02:26 GMT

@Merlodsm8

You may need to set the apn in the router control panel to register the O2 signal for data.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

Re: Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails

lewys-gp — Thu, 25 Nov 2021 10:14:43 GMT

Hi, @Merlodsm8. I'm just wondering if you solved this and if so, how, please? I think it would be useful for others with similar queries in the community. Thanks.