topic I've just got a samsung tablet it's all been set up but it will not allow me to make calls wat shoul in Other Devices

I've just got a samsung tablet it's all been set up but it will not allow me to make calls wat shoul

KellyAnnMaltby — Fri, 22 Oct 2021 14:54:14 GMT

Samsung tab S7

Re: I've just got a samsung tablet it's all been set up but it will not allow me to make calls wat s

gmarkj — Fri, 22 Oct 2021 15:17:13 GMT

What do you mean it's not allowing you to make calls @KellyAnnMaltby ?

Does it not connect to a network, or is the tablet just not able to make calls?

Re: I've just got a samsung tablet it's all been set up but it will not allow me to make calls wat s

Bambino — Fri, 22 Oct 2021 15:20:52 GMT

@KellyAnnMaltby

The tablet SIM is data only, so it cannot make or receive calls. If a customer tries to make a call they will just get a long error tone. The tablet SIM can receive SMS, it can also send SMS to O2 Short codes such as WiFi to 2121.

The tablet SIM cannot send any chargeable SMS. Customers will receive SMS alerts about successful top-ups and remaining allowance if their tablet supports this.

The Tablet SIM cannot Send MMS, if a MMS is sent to it, this will be received as a link to the O2 Website, the same way as a device which is not provisioned for MMS.