https://community.o2.co.uk/t5/Other-Devices/Returned-handset/m-p/1396175#M53188 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4183020">@evehamond20</a>&nbsp;</P><P>Normally around 2 weeks (10 working days).</P><P>If you've not heard anything after that, chase it up with O2 <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Mon, 05 Oct 2020 13:32:02 GMT MI5 2020-10-05T13:32:02Z https://community.o2.co.uk/t5/Other-Devices/Returned-handset/m-p/1396173#M53187 <P>How long does it take for a handset to be processed as a return? sent 5 days ago and still heard nothing back&nbsp;</P> Mon, 05 Oct 2020 13:24:04 GMT https://community.o2.co.uk/t5/Other-Devices/Returned-handset/m-p/1396173#M53187 evehamond20 2020-10-05T13:24:04Z https://community.o2.co.uk/t5/Other-Devices/Returned-handset/m-p/1396175#M53188 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4183020">@evehamond20</a>&nbsp;</P><P>Normally around 2 weeks (10 working days).</P><P>If you've not heard anything after that, chase it up with O2 <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Mon, 05 Oct 2020 13:32:02 GMT https://community.o2.co.uk/t5/Other-Devices/Returned-handset/m-p/1396175#M53188 MI5 2020-10-05T13:32:02Z