topic Re: Good News for Galaxy Watch 3 in Other Devices

Good News for Galaxy Watch 3

madasaf1sh — Fri, 21 Aug 2020 20:50:16 GMT

Just been looking at the Samsung Members App and under the watch 3 is this nice bit of news...

Looks like o2 will support the watch 3 from the 4th September....

Re: Good News for Galaxy Watch 3

MI5 — Fri, 21 Aug 2020 21:05:25 GMT

Just voice calls though I see, so phone will still be required for other functions to work I guess?

Re: Good News for Galaxy Watch 3

Jo3_ — Sun, 23 Aug 2020 22:18:22 GMT

Many thanks for this.

Re: Good News for Galaxy Watch 3

gmarkj — Mon, 24 Aug 2020 10:18:48 GMT

Looks like Samsung are giving the game away @Chris_K!!

Re: Good News for Galaxy Watch 3

MI5 — Mon, 24 Aug 2020 10:20:17 GMT

Not unusual for us to hear it from somewhere else first....

Re: Good News for Galaxy Watch 3

Chris_K — Mon, 24 Aug 2020 10:44:58 GMT

Hey guys,

Just to let you know we are working closely with Samsung on the new Watch3 4G and we are absolutely going to support this on our network, though we are working through the finer details and don't yet have confirmation of exactly when this will happen.

This date you've seen on the Samsung Members app has not been approved by O2 and we're not sure where that has come from, but we'll reach out to Samsung to get this cleared up. Sorry for any confusion - but we'll let you know once we're 100% on a launch date.

Re: Good News for Galaxy Watch 3

madasaf1sh — Tue, 25 Aug 2020 12:35:00 GMT

Looks like Samsung have removed any mention of o2 from the members app..

Re: Good News for Galaxy Watch 3

MI5 — Mon, 07 Sep 2020 20:36:37 GMT

Just to complete this thread. The Galaxy watch is now available on O2 after all https://www.o2.co.uk/samsung-watch?osr=sam4gwatch

Official announcement here https://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Watch-Active2-4G-amp-Watch3-4G-are-now-are-now/m-p/1387666#M34232

Re: Good News for Galaxy Watch 3

Mateyboy82 — Mon, 07 Sep 2020 22:33:24 GMT

This now works, I bought the Galaxy watch 3 on Saturday 5th Aug, apparently that was the start date for the service. U will need a Samsung phone and an ESim leaflet from 02 with a QR code in it. The ESim plan costs about a £5 a mo th for one gig, but a ten minute call is only around 4mb. Full FAQ here: https://www.o2.co.uk/samsung-watch

Re: Good News for Galaxy Watch 3

madasaf1sh — Wed, 09 Sep 2020 11:27:35 GMT

Just good luck trying to find one in an o2 store 🙂

Re: Good News for Galaxy Watch 3

madasaf1sh — Sun, 13 Sep 2020 14:32:54 GMT

Just to update according to the store i picked up my watch 3 from, they should be more in stores over the next week or so.

And im loving my watch 3 🙂

Re: Good News for Galaxy Watch 3

Ianipswich — Tue, 22 Sep 2020 13:12:53 GMT

I've got a Galaxy Watch 4G and an O2 esim, but I can't scan the QR Code! When I go into "Mobile Networks" in the Galaxy Wearable app, it says "Mobile service for your watch. Mobile service for this watch isn't available in your region. Contact Samsung Customer Service for more information."

I did contact Samsung Customer Service, but they told me to contact O2 to activate this, and nobody whatsoever at O2 knows anything about the Galaxy Watch or an esim(???!!!!!)

Is there any other way to scan the QR code, or any other way to activate the esim in my watch?!

Re: Good News for Galaxy Watch 3

MI5 — Tue, 22 Sep 2020 13:44:07 GMT

@Ianipswich

Sounds like either your watch or phone did not come from the UK and has different region firmware on it.

Re: Good News for Galaxy Watch 3

Ianipswich — Tue, 22 Sep 2020 13:49:48 GMT

I bought the phone direct from Samsung UK and the watch from Currys (in the UK). I've just got a new phone, but the same thing happened with my previous phone, which was also bought from Samsung UK.

You'd think that someone at Samsung must have thought about that and asked me to check the firmware?!

It's just so frustrating not being able to go any further in the wearables app!! Especially when reading posts on here where the person HAS been able to scan their O2 esim QR Code?! And also when O2 are selling the watch with a data plan where the watch would arrive with a ready-activated esim?!!

Re: Good News for Galaxy Watch 3

MI5 — Tue, 22 Sep 2020 13:56:23 GMT

Sounds like the watch is at fault there then @Ianipswich

I'd go back to Currys.........

Re: Good News for Galaxy Watch 3

madasaf1sh — Tue, 22 Sep 2020 14:28:14 GMT

@Ianipswich

Is last years watch? As o2 dont support the Galaxy Watch 4G, just the Watch 3 and Active 2

Re: Good News for Galaxy Watch 3

MI5 — Tue, 22 Sep 2020 14:29:47 GMT

Posted on watch 3 thread

Re: Good News for Galaxy Watch 3

Ianipswich — Tue, 22 Sep 2020 14:32:29 GMT

@madasaf1sh Thanks for your reply. I would be inclined to believe that, but they are advertising the Galaxy Watch 4G on their website: https://www.o2.co.uk/shop/samsung/galaxy-watch

And the Galaxy Watch 3 is here: https://www.o2.co.uk/shop/samsung/galaxy-watch3

Thanks for all the replies so far - hopefully someone can find a solution for me?!!!

Re: Good News for Galaxy Watch 3

madasaf1sh — Tue, 22 Sep 2020 14:34:49 GMT

@Ianipswich

Thats the Bluetooth only version, and not the LTE/4G version.

You can only buy the Watch 3 in store with LTE, the only one available online is again only the Bluetooth Version.

Re: Good News for Galaxy Watch 3

Ianipswich — Tue, 22 Sep 2020 14:38:57 GMT

@madasaf1sh OK, their description is wrong because they say no 3G/4G, but the first line of the description is "Stay connected, with or without your phone.". And the watch on that page is exactly my watch and my watch is LTE and has an esim. I just can't activate it!!!

@MI5 - Should I not have posted my message on this thread? I was just hoping to get some help with my watch, but if I need to post on another thread, can you let me know which thread I should post this topic on please?