topic Re: Split Swevice in Other Devices

Split Swevice

HKA — Fri, 03 Jan 2020 23:36:28 GMT

Hi,

I have recently transferred from EE to 02 and this was supposed to be completed today. I have 2 phones and are receiving phones and texts on both, and not receiving some texts at all. Why is this taking so long? Is there anything I can do? I have rebooted both phones several times but still no luck.

Re: Split Swevice

HKA — Fri, 03 Jan 2020 23:38:09 GMT

Service *

Re: Split Swevice

MI5 — Fri, 03 Jan 2020 23:40:54 GMT

@HKA

If it hasn't sorted itself out by the morning, call cust service to check it out for you

Re: Split Swevice

Bambino — Fri, 03 Jan 2020 23:41:56 GMT

@HKA Did you port two numbers at the same time?

Re: Split Swevice

Martin-O2 — Mon, 06 Jan 2020 12:26:55 GMT

@HKA is there any update on your situation? Has the transfer completed properly?