topic Re: Laptop issues in Other Devices

Laptop issues

MI5 — Sat, 10 Aug 2019 12:49:50 GMT

Any windows experts have any idea why a laptop would literally take 30 minutes to boot up and then take another 30 minutes to respond to anything like opening explorer or internet browser etc.

It's a fairly new Acer, AMD Ryzen 5 and Radeon Graphics card.

Re: Laptop issues

Bambino — Sat, 10 Aug 2019 13:42:13 GMT

https://www.techlicious.com/tip/reasons-why-your-computer-is-slow/

https://www.thewindowsclub.com/internet-explorer-freezes-crashes-hangs

http://www.intelliadmin.com/index.php/2006/09/why-windows-takes-so-long-to-start-up/

https://fossbytes.com/speed-up-windows-performance-tips/

https://answers.microsoft.com/en-us/windows/forum/windows_10-power/why-does-windows-10-take-so-long-to-boot/180badf4-2c1b-4e20-8c97-eaf57e284b8f

Re: Laptop issues

TallTrees — Sat, 10 Aug 2019 13:49:32 GMT

Hi I have been using windows from xp to w10 now.
But no expert of course met about everything never encountered this. Can you go back to an earlier date? Just in case a download did something?
@MI5

Re: Laptop issues

jonsie — Sat, 10 Aug 2019 16:24:19 GMT

Do a scan with Malwarebyte and then use the windows tool to clean the cache. Maybe look at the windows storage clean of the C drive. If all that fails then I would reset the PC to factory settings and then set up as new. Ball ache but not much else you can do mate.

Re: Laptop issues

MI5 — Sat, 10 Aug 2019 16:29:41 GMT

I'm attempting a reset now.
Couldn't run Malwarebytes and got bored waiting for disc check to start.
It's my daughter's laptop so gawd knows what's on there !

Re: Laptop issues

jonsie — Sat, 10 Aug 2019 16:31:40 GMT

Good luck. Its either that or a reinstall of Windows I'm afraid.

Re: Laptop issues

MI5 — Sat, 10 Aug 2019 16:56:21 GMT

Well the reset did nothing so looks like it's a full rebuild!

Re: Laptop issues

TallTrees — Sat, 10 Aug 2019 17:03:11 GMT

Hi @MI5
Sorry to hear it's possibly a reinstall W10
Hope all goes well for you.
This all takes huge amount of time😫
Best of luck TALLTREES

Re: Laptop issues

jonsie — Sat, 10 Aug 2019 17:44:18 GMT

What a bummer....

Re: Laptop issues

MI5 — Mon, 12 Aug 2019 20:29:05 GMT

Had my doubts about this being a software issue as it was literally too slow.
After waiting 24 hours for it to go through the motions of reloading windows it reported "No bootable device found" so it's a hardware issue and will be going back to PC World to be fixed or replaced.

Re: Laptop issues

jonsie — Mon, 12 Aug 2019 20:33:04 GMT

Good luck, hope they simply replace it

Re: Laptop issues

MI5 — Mon, 12 Aug 2019 20:48:20 GMT

Not sure if it's repair or replace but it's only 5 months old.
Will find out at weekend........

Re: Laptop issues

jonsie — Mon, 12 Aug 2019 20:54:05 GMT

They will probably get their own technicians to take a look first and I guess it all depends on the cost of repairs as to the cheapest option for them.

Re: Laptop issues

MI5 — Mon, 12 Aug 2019 20:58:54 GMT

I'm guessing it's just a comms issue between CPU and hard drive as I'm not getting any errors.
Probably just a cable or something simple.

Re: Laptop issues

jonsie — Mon, 12 Aug 2019 21:13:18 GMT

@MI5 wrote:
I'm guessing it's just a comms issue between CPU and hard drive as I'm not getting any errors.
Probably just a cable or something simple.

A cable issue, now what does that remind me of

Re: Laptop issues

MI5 — Mon, 12 Aug 2019 21:17:35 GMT

Ah yes, the hardware of the cable

Very common I believe

Re: Laptop issues

jonsie — Mon, 12 Aug 2019 21:38:37 GMT

Re: Laptop issues

Anonymous — Mon, 12 Aug 2019 22:12:56 GMT

*Titters* at the memory *tsk tsk*

Re: Laptop issues

TallTrees — Tue, 13 Aug 2019 06:58:13 GMT

Hi @MI5
Be very careful at PC world
(Several years ago).......
My dealings with them were not good.
10 month old computer (just went blank) refused to look at, take in, sent me home saying "ring tech support"
No help there, after ages on phone, wrote CS completely dismissed, doors shut, wrote CEO fobbed off.
Forced then to make a claim through small claims court
I asked for my rights replacement repair or money back. Reply from their legal department "we will fully defend this claim"
Week later cheque arrived for the full cost of computer. I didn't claim for my costs
They didn't request return of computer so I sold it spares/repairs
Forewarned is forearmed 👍
Good luck hope all goes well
TALLTREES

Re: Laptop issues

Anonymous — Tue, 13 Aug 2019 08:44:15 GMT

Wishing you Best of Luck @MI5 in your endeavours with this problem you have

It's a bit of a turnaround with you asking for help on the community when you are usually one of the 'regulars' who offers advice

as a byb (by the by) @TallTrees you did well with your persistence att re: your post above ^ ^ ^