topic Re: BlackBerry Internet Service shutdown date? in Other Devices

BlackBerry Internet Service shutdown date?

Shadowbolt — Sat, 29 Jun 2019 09:24:11 GMT

I'm sitting pretty using a BB Curve 8520 right now, and I've noticed how most other UK carriers have switched off their BIS servers. If O2 will do the same (which they most likely will, unfortunately), does anyone have an idea of when it might happen?

Thanks

Re: BlackBerry Internet Service shutdown date?

Anonymous — Sat, 29 Jun 2019 09:29:58 GMT

Nope. You may have to call customer service to find out

Re: BlackBerry Internet Service shutdown date?

Shadowbolt — Sat, 29 Jun 2019 09:35:30 GMT

Okay, thanks.

Re: BlackBerry Internet Service shutdown date?

Anonymous — Sat, 29 Jun 2019 10:50:48 GMT

Your welcome & welcome to the forum

Re: BlackBerry Internet Service shutdown date?

MI5 — Sat, 29 Jun 2019 11:08:07 GMT

@Marjo was trying to find out about this a couple of years ago.

I've just asked if there is anymore info available.

Re: BlackBerry Internet Service shutdown date?

Anonymous — Sat, 29 Jun 2019 11:49:05 GMT

@MI5 wrote:
@Marjo was trying to find out about this a couple of years ago.
I've just asked if there is anymore info available.

I tried google & couldn’t find anything

Re: BlackBerry Internet Service shutdown date?

jonsie — Sat, 29 Jun 2019 16:02:38 GMT

I thought O2 had already done this. I'm sure it won't be long now though that they do switch off BIS.

Re: BlackBerry Internet Service shutdown date?

Shadowbolt — Sat, 29 Jun 2019 16:37:59 GMT

If I remember rightly, Vodafone still has their servers powered up, and offer BIS as a £5 30-day bundle. I think O2 and Voda are the last two UK carriers to still provide BIS. Sad, really.

Re: BlackBerry Internet Service shutdown date?

MI5 — Sat, 29 Jun 2019 16:53:30 GMT

I'd hang on for an update off @Marjo next week.

Re: BlackBerry Internet Service shutdown date?

jonsie — Sat, 29 Jun 2019 16:59:07 GMT

Personally I would be moving away from Blackberry however comfortable you are with it. Sooner or later Blackberry will be a dead duck in afraid.

Re: BlackBerry Internet Service shutdown date?

Marjo — Mon, 01 Jul 2019 15:05:42 GMT

Hey @Shadowbolt and all, and thanks for the tag @MI5 . I do vaguely remember looking into this some time ago. Let me have a fresh look around for some info on our end in case I can find anything to share about this.

To add, please do share on your end too if you ended up getting any helpful info from customer service since you last posted!

P.S. I remember my BB Curve. Absolutely loved it! Also had one in pink colour, although that might not have been the 8520 but something older.

Re: BlackBerry Internet Service shutdown date?

Shadowbolt — Wed, 03 Jul 2019 06:42:02 GMT

@Marjo Unfortunately, I got nothing from O2 customer service when I contacted them about it and another issue I was having. To be honest, the impression I was getting from both reps that I talked to was that they had absolutely no clue what I was talking about, and that they'd never heard of BlackBerry or BIS.

I don't think I'll be getting much out of CS, but if I have to contact them again, I'll be sure to ask about the shutdown date again.

However, I suppose BIS may have an intended global shutdown date on the 31st December 2019, as a lot of BlackBerry services (including BlackBerry App World) are supposed to be permanently switched off then. Just an idea, though.

Re: BlackBerry Internet Service shutdown date?

Marjo — Wed, 03 Jul 2019 13:36:01 GMT

Cheers for the update on your end @Shadowbolt and sorry to hear you didn't get anything useful from CS earlier. I'm waiting to see if we have anything internally over here still. Hang in there.

Re: BlackBerry Internet Service shutdown date?

MI5 — Mon, 08 Jul 2019 09:26:51 GMT

Any news @Marjo ?
Thread is "solved" with no definitive answer......?

Re: BlackBerry Internet Service shutdown date?

Cleoriff — Mon, 08 Jul 2019 10:49:40 GMT

@MI5 wrote:
Any news @Marjo ?
Thread is "solved" with no definitive answer......?

Quite true

Re: BlackBerry Internet Service shutdown date?

Marjo — Mon, 08 Jul 2019 11:04:46 GMT

Hey guys, I'm still waiting to hear back on my end I'm afraid! Will pop a reply here as soon as I get anything.

Re: BlackBerry Internet Service shutdown date?

Soundgeek — Wed, 15 Dec 2021 17:47:59 GMT

O2 say they will turn off BIS 5-Jan-2022

Re: BlackBerry Internet Service shutdown date?

MI5 — Wed, 15 Dec 2021 18:11:49 GMT

@Soundgeek wrote:
O2 say they will turn off BIS 5-Jan-2022

Yes correct.

We never got any confirmation originally when asked but it has since been announced.

Re: BlackBerry Internet Service shutdown date?

madasaf1sh — Wed, 15 Dec 2021 19:24:40 GMT

@Soundgeek @MI5

Just to be absolutely clear.. Blackberry are turning off all the infrastructure on the 4th Jan 2022, o2 have zero say in this decision.

This was announced by Blackberry on the 13th September 2020, so customers still on these old platforms have had 15 months to transition.

Blackberry have already warned phone calls and SMS maybe affected and telling affected customers to move off BB7.x and BB10 devices...

Full details are here BlackBerry 10 and BlackBerry OS Services FAQ — End of Life