topic Re: Repair Microsoft Account password. Can you decipher Msoft reply in Other Devices

Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Sat, 16 Mar 2019 10:49:55 GMT

Hi Ive reset my password to my microsoft account via my laptop. Confirmation arrived BUT the password hasnt changed. Fortunately I can enter via image password on my laptop but not on my phone (should I need to) . - not linked

This is the repair suggestion i received from Msoft agent

''Try entering Safe Mode with network function.
To trigger the Automatic Repair mode, you must interrupt the normal boot process three consecutive times: use the reset or the power button on your Windows 10 PC to stop it during boot, before it finishes loading Windows 10. If you use the power button, you might have to keep it pressed for at least 4 seconds to force the power off
After you enter Safe Mode try to update your network drivers and then try to enter Normal Mode ''

Could somone expand on the reset power button (switch on/off?); SAFE MODE entry; network drivers,

and NoRMAL MODE. No doubt i could have found these in win 7 and 8 but not now.

PS does msoft have an image password via an android phone ?

Best wishes and apologies for more technical assistance

Re: Repair Microsoft Account password. Can you decipher Msoft reply

TallTrees — Sat, 16 Mar 2019 19:44:16 GMT

Gosh @Jenny105

That info sounds frightening!

To be honest if I didn't know exactly what I was doing

I wouldn't do any of that ~ could find yourself in deep

trouble as nothing is as simple as it is written down.

I can't understand why you should need to put your

whole computer into repair mode.

That is only my thought and perhaps not what you need to know

but I feel sure you will take further thoughts on this action.

Very best wishes and good luck.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Tue, 19 Mar 2019 19:26:44 GMT

Curiouser and curiouser I didnt do any of the advised steps from Microsoft . But managed to work out what my old code for a past Microsoft was and got in with this !!

So now I am trying to back to where I ''changed my password for the account to see wot happens there. So far no joy !! When Ive found the acount online I'll let you know how I fare.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Cleoriff — Tue, 19 Mar 2019 19:43:46 GMT

Best of luck @Jenny105

Let us know how things go.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

MI5 — Tue, 19 Mar 2019 19:52:13 GMT

I'm learning from you here @Jenny105

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Wed, 20 Mar 2019 08:58:57 GMT

@MI5 wrote:
I'm learning from you here @Jenny105

I feel as if I just won a gold medal in the Olympic marathon / septathlon combined.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Wed, 20 Mar 2019 09:16:38 GMT

Is Micrexit possible.
*Back up my files to external hard drive ,
*Ditch my account / s ( for Micrexit) ,
Then Will withdrawal/Micrexit be achievable. ??

Or will Microsoft go into permanent meltdown and refuse me (an independent new account ) or repositioning of the old files.?????

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Sat, 23 Mar 2019 10:01:39 GMT

Curiouser and curiouser - can you enlighten me ?

precis above

1 I thought I'd changed my microsoft account password via laptop microsoft account on line. Received a pop up to say I should confirm this

2 I couldnt sign in on screen with that changed password

3 I remembered the old password

4 Im able to use the old password on screen to open Microsoft

BUT now

I find i can only sign in on screen with that old password. If i go to (www.) microsoft account I can only use the updated version

Can anyone enlighten me as to what might be going on here !!!!

PS i mostly use an image to sign in on start up. Its worth having one in case you forget your sign in one

Re: Repair Microsoft Account password. Can you decipher Msoft reply

MI5 — Sat, 23 Mar 2019 10:43:20 GMT

All I can suggest is that you change your pc sign in to a pin.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

gmarkj — Mon, 25 Mar 2019 06:56:22 GMT

I suspect that the laptop login is separate from the microsoft account which is an on-line one. This would explain the behaviour you are describing.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Tue, 26 Mar 2019 09:56:25 GMT

Okey doke . Ive looked at that possibility . It looked a bit scary cos I use a basic code to fit round individual websites. But I guess I can concoct something similar for a pin

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Tue, 26 Mar 2019 09:57:05 GMT

Mmmmmm I was wondering something similar

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Tue, 26 Mar 2019 10:07:25 GMT

A couple of last thoughts

I own a microsoft tablet which is rarely used (dont ask ) I'd better check whats going on with that.

About 2 yrs ago I had some sign in account probs. Microsoft suggested a local account. I wasnt keen but bowed to there superior knowledge . Are local accounts a good idea?

I'd like to change my account email address. Can it be any brand or only hotmail / outlook ? And dare i contemplate this after the password fandango.??

Thanks for the support. I'l look into the suggestions

As i can now get into the account and its working ok with the re membered email . Im happier.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

MI5 — Tue, 26 Mar 2019 10:18:06 GMT

@Jenny105 as far as email types are concerned, they can be any.

My MS account is a gmail email address.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

jonsie — Tue, 26 Mar 2019 11:42:25 GMT

I would recommend Gmail too, I use it for MS. It's so much easier to get signed in. I would start again if you had other devices it all sounds a little messed up at the moment.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Wed, 27 Mar 2019 21:27:05 GMT

@jonsie wrote:
I would recommend Gmail too, I use it for MS. It's so much easier to get signed in. I would start again if you had other devices it all sounds a little messed up at the moment.

Hi being a total non geek , I'd wondered about starting over, but didnt know what if anything I'd lose doing that . eg files,

what where how ????

Re: Repair Microsoft Account password. Can you decipher Msoft reply

MI5 — Wed, 27 Mar 2019 21:34:33 GMT

@Jenny105 you won't lose anything. The pc password can be anything as it's just to unlock your PC but as I suggested earlier, just change it to pin access. This is not used anywhere else, it's purely to unlock the device it's set on.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Wed, 27 Mar 2019 21:45:36 GMT

Sorry I misunderstand Jonsies meaning eg new account !!!. I'll go for the pin . I'm using a pin on my phone via my virus checker Co.

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Sat, 30 Mar 2019 11:01:04 GMT

Done slow learner...…

Re: Repair Microsoft Account password. Can you decipher Msoft reply

Jenny105 — Sat, 30 Mar 2019 20:02:08 GMT

Ive got a pin but that seems to have blocked out my image password . I'm a fussy individual aren't I?