topic Missing duo charger in Other Devices

Missing duo charger

Leanne — Tue, 27 Nov 2018 18:03:24 GMT

Hello,

I purchased the new samsung galaxy watch under the black friday sale. I was expecting to get a free samsung wireless duo charger as part of the offer but I haven't received it.

Anyone else had this issue? o2 are difficult to get in contact with

Re: Missing duo charger

MI5 — Tue, 27 Nov 2018 18:17:39 GMT

@Leanne

Looks like you claim it through priority.

See here https://priority.o2.co.uk/offers/5bf5d640652205003efc6ab1/o2-online-offer-free-samsung-wireless-charger-duo

Re: Missing duo charger

adamtemp64 — Tue, 27 Nov 2018 18:22:48 GMT

@Leanne Did you add it at before checkout ?

How did you order the smart watch etc instore or online

Re: Missing duo charger

MI5 — Tue, 27 Nov 2018 18:26:53 GMT

According to the priority link, it's online sales only?

Re: Missing duo charger

adamtemp64 — Tue, 27 Nov 2018 18:35:02 GMT

And instore according to the app @MI5

Re: Missing duo charger

MI5 — Tue, 27 Nov 2018 18:37:08 GMT

@adamtemp64

Re: Missing duo charger

Leanne — Tue, 27 Nov 2018 19:04:23 GMT

thanks everyone. finally managed to get in contact with the right department and they don't know what happened so are sending out the charger for me to pick up in store

Re: Missing duo charger

MI5 — Tue, 27 Nov 2018 19:06:25 GMT

Great result @Leanne