https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1150617#M51859 <P>Hi&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2489625">@maxy24</a>&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Did any of the suggestions above help you get your phone working properly again? If not, can you please give us a bit more info about what's happening?&nbsp;</P> Mon, 03 Sep 2018 09:18:13 GMT EmilieT 2018-09-03T09:18:13Z https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1149964#M51856 <P>i went to use my phone and it was completley blank and yet i had been using it five miutes previously.</P> Thu, 30 Aug 2018 17:07:57 GMT https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1149964#M51856 maxy24 2018-08-30T17:07:57Z https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1149965#M51857 You could try a soft or hard reset but I'd need to know what type of phone to advise how?<BR />If it is completely dead you'd be best advised to contact the manufacturer for help but try the easy things first like connecting to a charger to see if the battery died etc.<BR />Also try holding the power button for 30 seconds or so. Thu, 30 Aug 2018 17:10:41 GMT https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1149965#M51857 MI5 2018-08-30T17:10:41Z https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1149977#M51858 <P>Try a reset or removing the battery if you are able to or go to the handsets manufacturer for a repair. Don’t use O2 repairs&nbsp;</P> Thu, 30 Aug 2018 17:32:59 GMT https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1149977#M51858 Anonymous 2018-08-30T17:32:59Z https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1150617#M51859 <P>Hi&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2489625">@maxy24</a>&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Did any of the suggestions above help you get your phone working properly again? If not, can you please give us a bit more info about what's happening?&nbsp;</P> Mon, 03 Sep 2018 09:18:13 GMT https://community.o2.co.uk/t5/Other-Devices/my-phone-is-not-working/m-p/1150617#M51859 EmilieT 2018-09-03T09:18:13Z