topic Re: Path rewards in Other Devices

Path rewards

Guevara — Thu, 14 Jun 2018 18:31:17 GMT

Hi everyone, I used to have PAYG but transferred to a contract keeping my old number. I still get texts saying I've earned rewards and can SAVE or CLAIM them by texting 50202 or calling 313. I tried call 313 but it said I had dialled an invalid number. Does some computer somewhere still think I am on PAYG? Anyone else have this when they switched from a PAYG?

Re: Path rewards

MI5 — Thu, 14 Jun 2018 18:32:26 GMT

You lose your rewards unfortunately so this is just the system not catching up with itself.

Re: Path rewards

jonsie — Fri, 15 Jun 2018 01:40:21 GMT

Any credit on your P&G sim you keep and it's tranferred to your monthly account but as advised, unfortunately you lose all rewards. The system doesn't think you are still on P&G, rather that it knows you are now pay monthly.

Re: Path rewards

Guevara — Fri, 15 Jun 2018 20:34:27 GMT

Thanks MI5 and jonsie I thought that this was probably the case.

Re: Path rewards

jonsie — Sat, 16 Jun 2018 00:47:27 GMT

Glad to help, not the answer you were wanting though I'm afraid