topic Re: Nokia 3310 displaying No Service in Other Devices

Nokia 3310 displaying No Service

Anonymous — Wed, 25 Oct 2017 08:51:04 GMT

Hi all.

I hope i'm doing something really silly - I have an unlocked 3310. Put an O2 sim in (tried both sim slots) and it just displays No Service.

Is there anything special you have to do or perhaps it's a faulty handset.

Any ideas?

Sam

Re: Nokia 3310 displaying No Service

MI5 — Wed, 25 Oct 2017 08:55:14 GMT

Is it a contract sim that is activated or a payg sim?

Re: Nokia 3310 displaying No Service

adamtemp64 — Wed, 25 Oct 2017 08:57:53 GMT

what sim are you using ? an active o2 micro sim ?

is the user guide here any help? https://www.nokia.com/en_int/phones/support/nokia-3310-user-guide/set-up-and-switch-on-your-phone

Re: Nokia 3310 displaying No Service

Anonymous — Wed, 25 Oct 2017 09:11:06 GMT

Hey guys. It was a brand new PAYG sim that I opened specifically for this

Re: Nokia 3310 displaying No Service

adamtemp64 — Wed, 25 Oct 2017 09:12:51 GMT

a topped up sim ?

Re: Nokia 3310 displaying No Service

MI5 — Wed, 25 Oct 2017 09:14:08 GMT

Double check that it's inserted correctly and try a different sim too if you can.

Re: Nokia 3310 displaying No Service

Cleoriff — Wed, 25 Oct 2017 09:15:19 GMT

Hi @Anonymous you need to top up to activate it. Info here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

Re: Nokia 3310 displaying No Service

MI5 — Wed, 25 Oct 2017 09:15:58 GMT

Any payg sim should still show a signal even if not topped up I believe.

Re: Nokia 3310 displaying No Service

adamtemp64 — Wed, 25 Oct 2017 09:17:10 GMT

what was the sim expiry date on the payg packaging ?

Re: Nokia 3310 displaying No Service

jonsie — Wed, 25 Oct 2017 11:26:30 GMT

@MI5 wrote:
Any payg sim should still show a signal even if not topped up I believe.

A new sim will always show a signal and will be able to receive text messages but will direct you to the top up line when trying to call or text. Activation isn't needed, merely a top up.

It certainly is either inserted incorrectly or a faulty sim.

Hopefully the manual link will help.

Re: Nokia 3310 displaying No Service

MI5 — Wed, 25 Oct 2017 11:35:43 GMT

Thanks for confirming.

Re: Nokia 3310 displaying No Service

Anonymous — Wed, 25 Oct 2017 11:51:21 GMT

An EE sim was also tried to no avail. Tried both Sim slots.

Is it possible there's 2 versions of the 3310? One that maybe doesn't work in the UK?

Re: Nokia 3310 displaying No Service

adamtemp64 — Wed, 25 Oct 2017 11:58:30 GMT

https://www.gsmarena.com/nokia_3310_(2017)-8597.php says 2 versions i.e. 1 sim and 2 sim but both same bands so should work in uk as confirmed here https://www.nokia.com/en_gb/phones/nokia-3310-3g

Re: Nokia 3310 displaying No Service

adamtemp64 — Wed, 25 Oct 2017 12:06:29 GMT

@Anonymous where did you buy the phone ?

Re: Nokia 3310 displaying No Service

jonsie — Wed, 25 Oct 2017 12:11:53 GMT

Yes possible it's faulty....

Re: Nokia 3310 displaying No Service

Anonymous — Wed, 25 Oct 2017 12:12:25 GMT

I got it new on eBay - it said the seller was from Manchester though, but I guess you never really know

Re: Nokia 3310 displaying No Service

MI5 — Wed, 25 Oct 2017 12:15:39 GMT

Send it back as not described.

Re: Nokia 3310 displaying No Service

jonsie — Wed, 25 Oct 2017 12:22:11 GMT

Ebay, that would explain it.

Re: Nokia 3310 displaying No Service

Anonymous — Wed, 25 Oct 2017 12:23:17 GMT

Ha just done some googling..it's a fake!

Going back!

Thanks all

Re: Nokia 3310 displaying No Service

adamtemp64 — Wed, 25 Oct 2017 12:23:56 GMT

http://www.imeipro.info/ enter the imei number could be a blocked phone