topic Re: Travelling in Europe in Other Devices

Travelling in Europe

Anonymous — Mon, 25 Sep 2017 11:10:59 GMT

Do I have to notify O2 if I go to Spain? Last year I couldn't make out going calls but could receive them.

Re: Travelling in Europe

jonsie — Mon, 25 Sep 2017 11:16:30 GMT

Normally you wouldn't have to inform them but going off last year's experience I would give them a call to ensure roaming is activated on your account.

Re: Travelling in Europe

Anonymous — Mon, 25 Sep 2017 11:17:30 GMT

many thanks

Re: Travelling in Europe

Cleoriff — Mon, 25 Sep 2017 11:21:10 GMT

Hi @Anonymous You shouldn't need to call them at all. (I did the first time I travelled) but isn't a requirement.

More info here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-quot-PAY-AS-YOU-GO-ONLY/td-p/1053133

Or https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quot/td-p/1053128

The network of choice in Spain is Movistar...you should be able to connect automatically once you get there